Companion Card Policy

Holders of a National or State issued Companion Card may request a Companion Ticket equivalent to the ticket type held by the person with a disability. Upon approval of request, Splendour in the Grass will issue companions a Complimentary Ticket to the event to accompany a person with disability.

To request a Companion Card Ticket, please email the Access Liaison Manager at [email protected] and include the following details:

  • Name, email, and mobile number for Companion Card holder requesting a Companion Card Ticket,
  • A copy of your valid 2023 Splendour in the Grass ticket/s displaying your name / DOB / ticket number,
  • A scanned copy of the valid Companion Card being used,
  • Name, email, and DOB of the carer,
  • The Complimentary Companion Ticket will be issued via email direct to the carer.

Service Animals and other animals that aid patrons with disabilities are allowed at Splendour in the Grass. If you have any enquiries regarding access for people with a disability and facilities at the festival, please reach us at [email protected]

Viewing Platforms

We have dedicated accessible viewing platforms in the Amphitheatre and big top tents. For comfort and space, only one additional person can accompany each eligible person. 

To gain access to the platforms, please get in touch with us via [email protected]

Campground Amenities

There will be accessible showers and accessible toilets in a dedicated area of the campgrounds.

Once you have secured your Event and Camping tickets, please contact us via [email protected] 

Auslan Interpreters

This year we are excited to be working with Auslan Stage Left! All performances on the Amphitheatre stage will be Auslan Interpreted on Friday 21, Saturday 22 and Sunday 23 July.

Auslan Stage Left enables and provides access for the Deaf Community to theatre and the arts. Quality theatre-trained Auslan interpreters and deaf consultants work alongside their loyal team to ensure that each event is an immersive, engaging and accessible theatre and arts experience.

Auslan Stage Left are dedicated to the training of interpreters and deaf consultants in the area of theatre interpreting and are proud of their commitment to the Deaf and Interpreting Community, to the arts industry and to the awareness of the beautiful sign language – Auslan.

Disabled Parking

There will be parking set aside for eligible patrons close to the main event entrance, but please get in touch with us via [email protected] beforehand. You will need to prepurchase the appropriate vehicle pass to access the car parks at Ngarindjin / North Byron Parklands. More info regarding vehicle passes will be available via our ticket info page closer to the event date.

Getting Around the Site

Ngarindjin / North Byron Parklands is a mainly flat site however there is a natural Amphitheatre, with grassy fields and a few gravel roads. There are walkways to provide access into the Amphitheatre. But like any outdoor field, it can become muddy after continuous rainfall so prepare accordingly.

Contact Us

Splendour in the Grass welcomes everyone. Once you have secured your Event ticket, if you require access assistance, please reach out via [email protected]