Dates & venue

What are the dates & venue for Splendour 2018?

The 18th annual Splendour in the Grass Music and Arts Festival will take place at North Byron Parklands from Friday 20 to Sunday 22 July. Onsite camping will be available from Wednesday 18 July.

Where is North Byron Parklands located?

North Byron Parklands is about 9km north of Brunswick Heads, 25km north of the Byron Bay CBD or 40km south of Tweed Heads.

It is on the Tweed Valley Way about 1.3km north of the Yelgun interchange off the Pacific Highway. Buses will run to and from surrounding locations. Parklands is approximately a 15 minute drive from Byron Bay.

When do Splendour Event and Camping tickets go on sale?

PLEASE NOTE, EVENT AND CAMPING TICKETS FOR SPLENDOUR 2018 ARE SOLD OUT AND THE OFFICIAL SPLENDOUR TICKET RESALE FACILITY HAS NOW CLOSED. 

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Ticket Information

WHEN WILL SPLENDOUR EVENT AND CAMPING TICKETS GO ON SALE?

PLEASE NOTE, EVENT AND CAMPING TICKETS FOR SPLENDOUR 2018 ARE SOLD OUT AND THE OFFICIAL SPLENDOUR TICKET RESALE FACILITY HAS NOW CLOSED.

Is there a limit to how many tickets I can buy?

PLEASE NOTE, EVENT AND CAMPING TICKETS FOR SPLENDOUR 2018 ARE SOLD OUT AND THE OFFICIAL SPLENDOUR TICKET RESALE FACILITY HAS NOW CLOSED. 

What do I do if I put the wrong date of birth or spelling of a name on a ticket?

Submit a help request via tixsupport.moshtix.com.au with the details of the correction you'd like to make. Include as much information about your order as possible, including your username, order ID number and correct details and clearly request the change you'd like made. Please note this is only for minor corrections - misspelt names or slightly incorrect dates of birth. It does not refer to changing full names and/or date of birth details of a ticket.

Can I use Splendour's Facebook to try to buy or sell a ticket?

NO! Any posts on our Facebook about buying and selling tickets will be removed. Tickets cannot be obtained through any other means, such as unauthorised ticket resellers (i.e. Viagogo), Gumtree or by direct transfer from another individual. Names and date of birth details on tickets cannot be changed anyway. Leave Facebook and other social media platforms out of the equation when buying or re-selling Splendour tix and go through the official channels.  The Official Resale facility is open now via MOSHTIX.COM.AU. Facebook will still be your friend (or not). ☺

 

How much are tickets to this year's festival?

Tickets for Splendour in the Grass have officially SOLD OUT.  PLEASE NOTE, THE OFFICIAL SPLENDOUR TICKET RESALE FACILITY HAS NOW CLOSED.

Why did I have to supply my name and date of birth?

It’s an anti-scalping measure we introduced in 2006. All tickets have the attendee’s name and date of birth printed on them and then the ticket-holder has to provide matching ID to enter the festival.

What if I lose my ID before the festival?

Get it replaced ASAP. You must have valid ID to enter the festival. This isn’t just a ticketing requirement, it’s a legal requirement. Even with a valid ticket, you will not be admitted without ID. Please be advised that Splendour is an ALL AGES EVENT. However a valid ID will be required for everyone.

A valid ID is a current photo driver's license, Proof of Age Card or a current, valid passport. For over 18s, student ID cards do not qualify, nor do household bills or letters. For under 18s who don’t have a driver's license or a current, valid passport we will also accept a copy of your birth certificate PLUS one of the following: a student ID card; a bus pass; a bank account statement in your name.

Are Event and Camping tickets separate tickets?

Yes they are. You will need a Camping Ticket to stay at North Byron Parklands. You will need an Event Ticket to enter the festival. 

PLEASE NOTE, EVENT AND CAMPING TICKETS FOR SPLENDOUR 2018 ARE SOLD OUT AND THE OFFICIAL SPLENDOUR TICKET RESALE FACILITY HAS NOW CLOSED.

What if I think someone has a copy of my ticket?

At the event, we will be scanning the barcode on every ticket at the gates. Our scanner will display the name on the ticket; so your ID, our scanner and the ticket must all match. Rest assured, any impostor will be stopped at the gates! However, if you are concerned this has happened before the event, you can get your original barcode cancelled and a new one re-issued. For any ticketing queries, please submit a request via tixsupport.moshtix.com.au.

Are wristbands exchangeable, i.e. can I pass mine onto my friend if I don’t want to stay?

No, once your wristband is on, it should not be removed for the duration of the event. Event staff will be checking wristbands over the weekend to check for breakages, stretching etc.

I didn't buy a ticket and plan to fence jump my way in. What happens if I get caught?

As sure as the sun will rise, you WILL get caught.

Any persons attempting to gain entry to Splendour without a valid event ticket either on foot, by private vehicle, bus or other means is considered to be trespassing and therefore breaking the law.

Under the Inclosed Lands Protections Act 1901, NSW Police will be issuing on the spot maximum penalty fines for trespassing, and trespassers will be evicted from the Parklands site. All persons travelling to the event via bus will be checked for a valid 2018 event ticket or wristband prior to boarding, and will not be allowed on the bus without this. Stern mum voice here. Consider this your official warning.

Feel free to jump to the music but whatever you do don’t jump fences.

 

IF I CAN’T MAKE IT, CAN I GET A REFUND OR SELL MY TICKETS TO SOMEONE ELSE?

There are no refunds on tickets except as required by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund.

Live Performance Australia Ticketing Code of Practice

The Official Resale facility to SELL your Splendour Event or Camping ticket has now closed.

 

 

 

WHY DOES SPLENDOUR SELL OUT SO FAST?

Each year we’re overwhelmed with the growing interest in the festival and the reaction to the lineup. The event sells out quickly because there are more people purchasing tickets than the event is legally able to offer.

WHY CAN’T SPLENDOUR SELL MORE TICKETS?

Like any venue, Parklands (home of Splendour) has to follow the rules and needs to comply with its license to operate. For Splendour, Parklands is only licensed to sell 35,000 tickets. It’s illegal to sell any more than 35,000 tickets. Parklands is working with the NSW Department of Planning and Environment to increase our capacity and we want your support. Please write to The Hon. Anthony Roberts MP, Minister of Planning here. It’s important they know how much you love Splendour and want to attend.

WHY CAN’T MORE PEOPLE FIT AT PARKLANDS? THE VENUE IS HUGE….

Parklands, like most venues in NSW, has to stick to a strict capacity. After operating under a trial for the past 5 years, Parklands has now applied to become the permanent home of Splendour. If this happens, we’ll have some room to move with our capacity but for now, we’re only allowed to sell 35,000 tickets. If you want to read more about what Parklands has applied for click here.

WHY NOT JUST MOVE TO ANOTHER VENUE?

It’s not that simple. Splendour is a complex festival that has a lot of layers to it. We also camp 19,500 people – it’s very difficult to find another site in our region that can accommodate this many people. We’re committed to staying at our beautiful home at Parklands and lawfully growing the event.

WHY CAN’T SPLENDOUR HAPPEN ACROSS TWO WEEKENDS LIKE COACHELLA?

There are so many reasons why this isn’t possible. Firstly, the approval under which Parklands operates does not permit this to happen. But even if it did, it would be very difficult to have international artists stay for two weekends in one part of Australia. Tours to Australia are scheduled around festivals in Japan and summer festivals in the USA, UK and Europe. These tours take place in a pretty tight schedule and artists move on to the next country quickly - global competition is fierce.

WHY DO ‘LOCALS’ GET PRIORITY ACCESS TO TICKETS?

The ‘Locals’ ticket sale has been in place for many years now. This is a way of giving back to the community that hosts us. Splendour is born and bred in Byron and we feel it’s really important to look after the local people and community that has supported us from the very beginning. Rest assured the quantity of tickets sold at the locals sale leaves plenty of tickets left for those outside the area.

WILL I GET IN TO SPLENDOUR WITH A FORGED TICKET?

Any tickets for Splendour in the Grass that are found to be tampered with or forged will NOT BE VALID. When a ticket is scanned at the entry points, the ticket type and name of the ticket holder( according to the moshtix system), will appear on the scanner screen. Staff will check that name along with the name on the ticket and Photo ID, and If the details do not match, entry will be denied.

DO NOT purchase tickets from unauthorised re-sellers or online auction sites such as Viagogo, eBay or Gumtree. You will lose your money and you will not be admitted to the festival.

 

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Vehicle passes & traffic

Why do I have to buy a Vehicle Pass as well as an Event Camping ticket?

Vehicle passes are one of a number of initiatives designed to help alleviate traffic congestion.

The plan is to reduce the number of cars on the road by encouraging car-pooling. Vehicle Passes are on sale NOW from MOSHTIX.COM.AU

When are Vehicle Passes on sale?

Vehicle Passes for Splendour 2018 are on sale NOW via moshtix and must be pre purchased before the event.

What if I arrive on a different day to what’s shown on my Vehicle Pass?

Please don’t! If camping patrons arrive on a different day to that shown on their vehicle pass, they will be refused entry to the site and only be able to enter the site on the day stated on their vehicle pass. Event-only patrons in private vehicles will only be admitted to the Day Car Park on Friday 20, Saturday 21 and Sunday 22 July, and on the day that their Day Parking Pass is valid for - the Day Car Park is closed on Wednesday 18 and Thursday 19 July.

What if I arrive without a Vehicle Pass?

Please don't. Catch a bus instead. It is worth noting that the events' traffic plan has been formulated in conjunction with the NSW Police, the Road and Maritime Service (RMS) and Byron Shire Council. All of those authorities support the Vehicle Pass plan and expect us to enforce it. So please get on board and don't turn up without a pre purchased Vehicle Pass. 

If I’m camping on site how do I leave to get supplies when we can't take our cars out again?

Plan ahead folks and try to get all of your supplies before you get to the site. Otherwise we will have a well-stocked General Store on-site in the campgrounds and in the event area, which will probably have what you need. If not, shuttle buses will be available for trips to and from Ocean Shores Shopping Village, Brunswick Heads or Byron Bay.

Can I drive in and out of the Campground Parking Areas?

No. Once you have entered the site and your vehicle or Campervan, Caravan, Camper trailer etc is parked in their respective parking areas YOU CANNOT MOVE YOUR VEHICLE UNTIL YOU DEPART THE FESTIVAL. Staff may remove your Event and Camping wristband if you choose to exit before your final departure from the festival.

Where do I Drop Off / Pick up my friend or family member at Splendour?

DROP OFF / PICK UP

The Splendour Drop Off / Pick Up point is clearly signed and just inside the main entrance of North Byron Parklands on Tweed Valley Way. If you are getting dropped-off or picked up after the show, please follow the signs to this secure and designated waiting point at Parklands.

If you are a driver please DO NOT Drop Off / Pick Up patrons along Tweed Valley Way or surrounding areas. This is dangerous, not only for pedestrians and vehicles, but also causes traffic delays. Fines will apply.

Dropping off on local roads will leave you with a long dangerous walk to get to the event entry gate. Not only that, but working out where to be picked up is even harder, leaving you waiting on the road side whilst your lift tries to negotiate the changed traffic conditions put in place to assist the exiting traffic.

Please be sensible: Catch the shuttle bus or, if you are getting dropped-off, follow the clearly marked signs to the designated Drop Off/Pick Up point just inside the main entrance at North Byron Parklands. 

 

 

 

 

 

What kind of Vehicle Pass will I need?

We're happy you asked! There are 4 choices of vehicle pass, including the brand new BIG RIG pass. All Vehicle Passes must be pre purchased and you can do this now via moshtix.

CAMP WITH VEHICLE PASS

  • The CAMP WITH VEHICLE PASS may be pre purchased via moshtix
  • The pre purchased cost is $65 including booking fees*
  • You will be eligible for a $30 redemption voucher with 3 or more peeps in the vehicle when the vehicle pass is scanned (All vehicle occupants must hold valid Splendour 2018 Event and Camping Tickets).

CAMP WITHOUT VEHICLE PASS

  • This is the vehicle pass for those with Camping Tickets who wish to camp WITHOUT their vehicle, or who have met the criteria to set up their base in Camp Zero Footprint.
  • If you purchase a CAMP WITHOUT VEHICLE PASS, you will be able to camp in a tent only area NOT with your vehicle.
  • Your car will be parked in a dedicated parking area, located close by to the Tent Only campgrounds. The upside is you’ll have more flexibility with your departure time on Monday morning after the festival has ended, AND you’ll be closer to the festival entrance.
  • Those booked in to Contiki, Tepeelove, Tent City, Flashcamp or Byron Bay Camping Co. will also need to purchase a CAMP WITHOUT VEHICLE PASS if bringing a vehicle into the campgrounds precinct.
  • The CAMP WITHOUT VEHICLE PASS must be pre purchased via moshtix
  • The pre purchased cost is $35 including booking fees*
  • You will be eligible for a $30 redemption voucher with 3 or more peeps in the vehicle when the vehicle pass is scanned ON ARRIVAL. (All vehicle occupants must hold valid 2018 Event and Camping Tickets).

DAY PARKING PASS

  • The DAY PARKING PASS is a vehicle pass for those with valid Splendour 2018 Event Only Tickets, are not camping, and wish to park at the North Byron Parklands day car park.
  • This is not a vehicle pass for those with Camping Tickets.
  • The DAY PARKING PASS must be pre purchased via moshtix.
  • The pre purchased cost is $35 per day (Day Car Park open Fri, Sat & Sun only).
  • You will need a Day Parking Pass per vehicle for each day you intend to park in the North Byron Parklands Day Car Park.
  • The Day Car Park will be open 10am – 2am on Friday 20, Saturday 21 and Sunday 22 July.
  • The Day Car Park will NOT be open on Wednesday 18 or Thursday 19 July. 3 Day Event Ticketholders must use festival buses if they wish to travel to the festival on Thursday 19 July.
  • Only one (1) DAY PARKING PASS is required per vehicle.
  • You will need (1) DAY PARKING PASS for each day you wish to park in the North Byron Parklands Day Car Park.
  • You will be eligible for a $30 redemption voucher with 4 or more peeps in the vehicle when the vehicle pass is scanned ON ARRIVAL. (All vehicle occupants must hold valid 2018 Event and Camping Tickets).

INTRODUCING THE 'BIG RIG' PASS

  • The BIG RIG PASS is a vehicle pass for those with valid Splendour 2018 Camping Tickets and who wish to set up camp or bring in a Campervan or van (4 berth or larger than 6 metres), private RV, or a vehicle towing a Caravan, Camper Trailer, Trailer or any other device (people bring horse floats and boats!!)
  • The BIG RIG PASS must be pre purchased via moshtix.
  • The pre purchased cost is $100 
  • Only one (1) BIG RIG PASS is required per vehicle.
  • Cost: $100 inc fees
  • Redemption: N/A

Details: Campervan or van (4 berth or larger than 6 metres), private RV, or a vehicle towing a Caravan, Camper Trailer, Trailer or any other device (people bring horse floats and boats!!)

Please note: Campervans up to 7.5m and caravans up to 6m in length are OK. Anyone intending to bring motor-homes or caravans larger than this will need to check with us first via [email protected]. You MUST pre-purchase the appropriate Vehicle Pass for these vehicles. Any drop-offs of caravans or camper trailers will require advance notice via [email protected]

 

HOW DO I GET A VEHICLE PASS REDEMPTION VOUCHER?

Calling occupants! We reward those who pack light and carpool.

A redemption voucher to the value of $30 will be given to vehicles with a pre purchased Camp WITH Vehicle or Camp WITHOUT Vehicle Pass when arriving with 3 or more peeps holding valid 2018 Event and Camping tickets. Vouchers are redeemable within the event site at location/s specified on voucher. 

If you purchase a DAY PARKING PASS (Friday, Saturday or Sunday), you can get a redemption voucher to the value of $30 if your car contains 4 or more occupants holding valid 2018 Event tickets or wristbands for the day that the Vehicle Pass is valid. Vouchers are redeemable within the event site at location/s specified on voucher so be sure to follow the instructions!

Due to the amount of space that oversize vehicles take up in our camping areas, if you’re arriving in a Big Rig you’re not eligible for a redemption voucher. Soz.

 If you can’t figure out which Vehicle Pass is right for you check them out here before making your final decision. Or ask your mum. Grab them now via moshtix

 

I’m riding my motorcycle to Splendour. Do I need to purchase a Vehicle Pass?

No easy-rider, you don’t! Motorbikes are deemed to be low-emission vehicles so ride on in and you won’t require a Vehicle Pass.

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Camping info

Do I have to purchase a Camping ticket if I'm camping?

PLEASE NOTE, EVENT AND CAMPING TICKETS FOR SPLENDOUR 2018 ARE SOLD OUT AND THE OFFICIAL SPLENDOUR TICKET RESALE FACILITY HAS NOW CLOSED.

What is Family Camping?

Tickets for the Family Campground have now officially sold out! Ticket holders wishing to park their vehicle onsite will need to pre-purchase a vehicle pass via MOSHTIX.COM.AU

Is the Camping Ticket per campsite or per person?

It's per person, i.e. everyone who is camping in a tent or van needs a ticket.

Do I need a Vehicle Pass to park my car at North Byron Parklands?

Yes, you will need to pre-purchase a Vehicle Pass if you intend to park your car at North Byron Parklands. Vehicle Passes are on sale NOW from moshtix.com.au.

Be smart when planning your trip. Expect delays when arriving and departing as a lot of vehicles will be trying to get in and out of the Venue campgrounds and car parks at the same time.

Allow ample time for your departure on Monday from the Venue campgrounds and car parks, as lengthy delays of up to 4 hours are expected. If you have a flight to catch ensure you prepare to depart with plenty of time, as no responsibility will be accepted by the event for missed flights.

Car Pooling or public transport is a great way to help the environment, reduce traffic congestion and make new road trip friends. Head to the Transport/Travel for more information.

Where do I find info on other campgrounds in the area?

There is loads of info online for varying types of accommodation in the Byron area, but our Other Campgrounds page is a good starting point. Apart from Byron Bay's own campgrounds, there are also great campgrounds in the area. You can also check out our Accommodation page for links to websites offering other accommodation options.

Other Campgrounds

Accommodation

How much space do we get for our campsite and can we pick our own spot?

Due to space limitations your camp setup must be minimal - overly elaborate campsites are not permitted. Please refer to our Banned Items list

The type of pass that you purchase (when Vehicle Passes go on sale Monday 14 May) will indicate the size of your space. You will be asked to downsize, if you arrive with an overly elaborate campsites. Keep it simple. The less you bring, the less you have to take away with you.

You won't be able to choose your own camping spot. When you arrive at the campgrounds our friendly Camping Marshals will show you where to set up camp. Please remember that space is tight in the campgrounds so please don’t bring the kitchen sink.

Are there powered sites and can I bring my own generator?

None of the Splendour campsites are powered.

You can bring your own generator, BUT we have a strict noise curfew between 12am and 8am in the campgrounds and your generator MUST be turned off between these hours. 

No liquid fuels are permitted.

 

When can I arrive at Splendour to set up my campsite?

You can arrive after 10am on Wednesday 18 July. However please do not arrive between 10pm-7am as we will not have staff available to admit you to the campgrounds and campers car parks during those hours.

Can we reserve a spot for our friends' next to us?

If you want to camp alongside your friends you must arrive at the same time.

Campsites will be allocated by Splendour staff. You cannot save campsite space next to you for friends arriving later.

To camp together you must arrive together, so plan to arrive as a group. Friends that stick together, camp together!

I don’t have a camping ticket but why can’t I stay with my friends? It’s only one more person?

Sorry, but this one is non-negotiable.

Every year loads of people hassle us about being "just one more person". But the reality is the campground has a set capacity that we legally need to stick to, so once camping tickets sell out we simply cannot put anyone else in there.

Can my non-camping friends visit me in the campground?

Sorry, no.

Only those with Camping tickets or Camping wristbands are allowed in the campground. Anyone found in the campgrounds without the correct wristband will have their event wristband confiscated and will be ejected from the festival.

We only want to camp one night – is it still the same price?

Yep. There is only one price for the camping tickets.

Can under 18s camp without a parent or adult guardian?

No, if your group contains any under 18s there must be at least one parent or responsible adult guardian for every 3 minors. While technically an adult is anyone aged over 18, it is not our preference that an 18 year old should be responsible for minors. Anyone considering nominating themselves as the responsible adult in their group should consider this responsibility very carefully. The festival may require both adult and minor/s to sign an "Accompanied Minor Form" on arrival at the festival.

More information regarding under 18s patrons can be found in our Youth Policy. Youth Policy

What’s the security like in the camping area?

As well as onsite Camping Marshals, there will also be security personnel near the camping areas. The marshals' campsite for each area is clearly marked with large signs. All queries and concerns should be directed to your marshals.

Our advice - don’t bring valuables at all.

Is it safe to leave my valuables in my tent?

No. Despite the best efforts of our staff and security personnel there are still people who steal other’s belongings.

Leave valuables in the boot of your car or deep in your pockets or even better, don’t bring them at all.

Can I bring alcohol and / or fireworks into the campgrounds?

NO! NO! NO!...... and just for extra clarity NO!

Alcohol in the campgrounds is strictly prohibited. IF you ignite fireworks or flares you will be removed from the site and may be the subject of police action.

Can I bring my ghetto blaster or crank up my megawatt subs in my car?

Please don't, as your fellow campers may not agree with your taste when it comes to music. Music abounds at Splendour so please leave the O.T.T sound system at home and travel light.

Will there be toilets and showers in the campgrounds?

Toilets and warm showers will be located throughout the campgrounds.

Please be kind to the environment when using our award winning facilities as there is no permanent water supply to the site. This means all water has to be purchased and transported on and off site. North Byron Parklands has some of the finest, environmentally friendly compostable toilets and low-flow gas fired showers that have been purpose built just for you!

It's winter and it's cold. Can we have a fire at our campsite?

Patrons are not permitted to have campfires or fires of any kind at Parklands campgrounds. If you light a fire you will be removed from the site and may be the subject of police action. Which would be a huge bummer. So rug up instead.

When do the Splendour campgrounds open and close?

The Splendour campgrounds at North Byron Parklands open from 10am Wednesday 18 July, not earlier. PLEASE DO NOT ARRIVE BEFORE THIS TIME. On Wednesday, campers can arrive between 10am - 10pm and between 7am - 10pm on Thursday 19 July and Friday 20 July. If you’re arriving on Saturday 21 and Sunday 22 July 2018 you can check in from 8am – 8pm.

Shuttle buses to & from The Festival

The campgrounds are located in close proximity to the festival entertainment precinct.

Once parked, your vehicle CANNOT be moved again until you depart the festival.

Please use the festival shuttle buses if you wish to leave the festival site.

Festival shuttle buses will run between the festival site and surrounding locations including Ocean Shores, Brunswick Heads and Byron Bay from Wednesday. Fares apply.

Where do we get supplies from?

A General Store will be available onsite for basic supplies.

Food stalls will be operating in the campgrounds from Wednesday, and will operate through until Monday afternoon.

Camping code of Conduct

  • Please respect North Byron Parklands and your fellow campers. Any unruly behaviour will not be tolerated and may result in your removal from the site.
  • No noise is permitted in the campground between midnight and 8am. This is a designated quiet period for the benefit of both local residents and campers.
  • Look out for your friends and fellow campers.
  • Leave valuables at home. Don’t leave them in or around your tent.
  • Report any suspicious behaviour to your area marshal or security.
  • Follow the directions of campground staff and security personnel.
  • Please respect our neighbours, local residents and the local environment.
  • The neighbouring nature reserve and forest blocks are sensitive environments that are out of bounds. Please respect the land that we walk on.
  • Don’t drop ciggie butts on the ground. BIN IT! Help keep your campground litter free.
  • Recycling facilities will be available throughout the Venue in the entertainment area and campgrounds. Please recycle where possible.

What if I’m not planning on driving to the campground?

We have worked hard over the last few years to make sure everyone has a soft landing at North Byron Parklands, and this particularly includes our camping buddies who chose to come by bus, private shuttle, taxi, über or pushbike.

We have a dedicated On Foot Camping area for those with out cars; right near the Bus Stop, close to the festival entrance and surrounded by like-minded foot soldiers who have reduced their impact on the world by not bringing a car.

I’M CAMPING BUT I WANT TO LEAVE ON SUNDAY NIGHT. IS THIS POSSIBLE?

Put simply, NO. In the Splendour campgrounds, vehicles are parked in a way that makes leaving on the Sunday very difficult. Vehicles are parked tightly end-to-end and your departure is dependent on the vehicle ahead of you leaving first, which happens after the festival on the Monday morning. If you need to leave on Sunday night and are camping, your only option is to camp WITHOUT a vehicle in the campgrounds and leave with your gear on foot. If you are camping on Sunday but plan to leave early, please consider this before purchasing a Vehicle Pass for the campgrounds.

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Buses

Will airport shuttles service North Byron Parklands?

As a major tourist centre, Byron Bay is serviced by numerous airport shuttle services. These operate from the Ballina Byron Gateway Airport, Gold Coast Airport and Brisbane Airport and most of these airports have good online booking facilities. Please check to see if they list Splendour or Parklands as a drop-off/pickup point. We strongly recommend booking your shuttle in advance as these services are very popular.

See a list of operators on our GETTING HERE page.

What buses will Splendour run in 2018?

Buses will operate to and from locations surrounding our venue at North Byron Parklands, providing destinations with either frequent ‘Shuttle’ services or timetabled ‘Scheduled’ services.

BUSES WILL BE RUNNING BETWEEN THE FESTIVAL AND THE FOLLOWING LOCATIONS:

Byron Bay, Suffolk Park, Mullumbimby, Brunswick Heads, Ocean Shores, New Brighton, South Golden Beach, Ocean Shores, Crabbes Creek, Mooball, Burringbar, Pottsville, Hastings Point, Cabarita, Casuarina, and Kingscliff.

For services to/from Ballina, Lennox Head, Lismore & Bangalow See www.ballinabuslines.com.au (02) 6686 3666 for info. 

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All ages info

Is Splendour all ages?

It sure is, but anyone aged 15 or under going to Splendour will need to be accompanied in and around the festival precinct by a parent or adult guardian. This is unless they are camping onsite, in which case anyone under 18 must have a parent or adult guardian in their camping group.

More information can be found here: Youth Policy.

Are under 18s allowed into bars or licensed areas?

NO, most definitely not. Any minors found in these areas will be evicted from Splendour and may face prosecution. This includes minors in the company of responsible adults - those aged Under 18 cannot enter such areas even if they are with a parent or adult guardian.

Are kids aged 12 and under still allowed in free?

Yep. Please bring some proof of age when they come to the festival. They will also need to be in the company of a parent or adult guardian at all times. Please refer to our Youth Policy

What age does a 'responsible adult' have to be?

Technically, an adult is anyone aged over 18. However, it is our preference that 25 year old should be responsible for minors in and around the festival or campground (especially the latter). Anyone who is considering being the nominated adult in such circumstances should consider this responsibility very carefully as they will be responsible for the behaviour of all minors in their care. They will not be able to enter bars or licensed areas (including entertainment venues such as the Wine Bar or any other bar area) with minors. There are strict laws concerning consumption of alcohol by minors and those caught doing so - or supplying alcohol to minors - will face police action and will be evicted from Splendour.

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Youth Policy

Youth Policy

To ensure a proper level of security and safety for all attending Splendour particularly those who are under 18, we have a Youth Policy in place which forms part of our Conditions of Entry for both the event and campground areas. This policy is in line with several other events around the country.

  • All minors aged 15 and under must be accompanied by a parent or responsible adult at the Entry gates (or they may be refused entry) and at all times whilst at the festival or campgrounds. We recommend that the guardian is 25 years of age or older.
  • Children aged 12 and under are admitted free and must be accompanied by a parent or adult guardian at the Entry gates and at all times whilst at the festival or campgrounds.
  • Those aged 13 or older must buy a ticket.
  • A parent or guardian may accompany a maximum of 3 patrons aged 15 or under.
  • It is the responsibility of the parent/guardian to ensure that all youth patrons accompanying them comply with instructions issued by festival staff. They must also follow any instructions contained in all permanent and temporary signage throughout the festival site.
  • 16 and 17 year olds DO NOT need to be accompanied by a parent or adult guardian (unless they are camping on site, in which case they must have an adult in their camping group).
  • Patrons under the age of 18 must not engage in any illegal or disruptive activities whilst on site. This includes underage drinking, use of illicit substances or any generally disruptive behaviour.
  • Any breach of these conditions may result in the eviction of the parent/guardian and all accompanying minors from the festival site.
  • We recommend that the guardian is 25 years of age or older.
  • If you are an adult planning to accompany any minors at Splendour, please ask yourself the following questions if relevant to you.
  • Can I moderate my alcohol intake so that I can responsibly take care of any minors in my care?
  • Can I still enjoy Splendour with my minors in tow?
  • If you’ve answered ‘no’ to either question you might need to re-think whether you are the right person to be accompanying minors around the Splendour festival and campground.
  • Responsible adults with minors in their care should note that they will not be able to enter bars or licensed areas on site with the minors in their company.
  • Anyone who is considering being the nominated adult in such circumstances should consider this responsibility very carefully.
  • The festival may require adults and minors to sign an "Accompanied Minor Form" so that in the event of an incident we will have details on record.
  • For Under-18s who don’t have a driver's license (Learner's Permit) or a current, valid passport, we will also accept a copy of your birth certificate PLUS one of the following:
    • Student ID Card
    • Bus Pass
    • Bank Account Statement in your name

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Operating Hours

When does Splendour open and close?

The Splendour in the Grass Event Precinct opens on Thursday 19th July from 9am-midnight for 3-day ticket holders and campers. Please note: non-campers MUST USE public transport as the Splendour car park will NOT BE OPEN). The opening times for Splendour on Friday to Sunday are 9am - 2am.

 

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Kids & child minding

Do kids get in free or is there a discount for kids?

Kids get into Splendour for free if they’re aged 12 and under. Anyone over that age needs to purchase a ticket. Parents/guardians will need to provide proof of age for those aged 12 or thereabouts who may be mistaken for 13 or 14. Those aged 13 or over must buy a ticket, and of course be accompanied by a parent or adult guardian at all times.

We have to adhere to a legal capacity limit and everybody on the site (even if they're only small-ish bodies) counts towards that total.

 

 

Why do I have to register my child as attending Splendour?

For peace of mind. The online register is for all Children aged 12 and under so we know exactly how many little people are on site during Splendour. Accompanying parents and carers  - please register your child’s details along with your own name and mobile contact details. In exchange you’ll be sent a PDF to print and pop into your little one’s pocket for the duration of the festival. That way, in the unlikely event of your young punk wandering into the Craft tent, we’ll know who to call. Head here to register your details and you’ll receive your emailed 2018 edition Little Splendour participation certificate. Plus, there’s the added cool points of giving your youngsters an awesome show-and-tell item for school. Bonus!

 

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Working & volunteering

Will I find out if I have a volunteer position before tickets go on sale?

Please note, applications to volunteer at Splendour 2018 have now closed.

 

 

 

 

 

What's the criteria for volunteers and when should I apply?

Please note, applications to become a volunteer for Splendour 2018 have now closed.

 

 

 

Who organises the bar staff?

Applications for Bar Staff will open on Friday 20th April, please email us then at [email protected]. You must have a valid NSW RSA to be eligible for work

What jobs do volunteers perform in return for a ticket and do I get free camping?

Volunteer staff work shifts in the entry tents, internal traffic control, car park co-ordination, recycling, camping etc, alongside paid personnel. Volunteers are required to do an average of 20-24 hours, depending upon the role’s level of responsibility or difficulty, in return for a full event ticket. We don’t use volunteers for bars, ‘artist liaison’, production, publicity or admin. We don’t use any volunteers in backstage roles.

Please note, applications to become a volunteer for Splendour 2018 have now closed.

 

 

Can I get an internship as a backstage production/event management/promotions assistant?

Not really. Each year we do have arrangements in place with select tertiary institutions to utilise some students in relevant positions, eg environment science students as Eco Cops, but beyond that the best work experience available is in volunteer shifts such as wrist banding, camper registration, on-site traffic control etc.

Can I help with work with bands backstage in artist liaison?

Sorry, no. We have people in place for those positions. Also, note we do not use volunteers in those roles :)

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Local residents

How can I be respectful to our local neighbours and townships?

Parklands is surrounded by townships with residents and small business most of whom graciously welcome you with open arms. Even though you probably won’t leave the site often, if you do, remember to be cool! Be sure to observe traffic plans and don’t speed through neighbourhoods. Please don’t litter or pee in people’s front yards hoping you won’t get caught. If you’ve decided to set up camp illegally on the street the Byron Shire Council Rangers will find you (and slap you with a sizeable fine for your trouble). Our neighbours want you to have a good, safe time (and so do we) so be sure to check your head whenever you leave Parklands.

What plans will you have in place during the event if I want to call regarding noise, traffic, litter or patron behaviour?

We will have a Community Hotline that will be advertised in local papers and on flyers letter-dropped throughout the area. Calls to this number will be answered by trained Hotline operators who will contact our ECC (Event Control Centre) which will house festival staff and representatives from key stakeholders such as the Police, Fire Brigade, Ambulance, Medical Personnel etc. This allows any calls to be handled by the appropriate service in a prompt and coordinated manner. A mobile Community Response Team will also be out and about on local streets ready to respond to calls regarding litter, parking and illegal camping.

What measures have you taken to reduce traffic?

As a way to promote car-pooling (and fewer cars) and public transport, all vehicles driving to the site must first purchase the appropriate car pass.

In the case of campers, quotas will be applied to the quantity of Campers Car Passes available each day as a way of managing the number of vehicles allowed to enter the property in a given time period. Similarly, those wanting to use the venue Car Park will need to pre-purchase a Day Parking Pass.

Will the music go all night?

Definitely not. The main stages will finish by midnight on Friday, Saturday and Sunday. Secondary stages and eateries etc can stay open until 2:00am Fri - Sun. On Thursday, some secondary stages will be open but will close by midnight.

Can we get free tickets because we live close to the venue?

Parklands has agreements with immediate neighbours and a community standard which the events follow that sees tickets offered to residents along certain defined adjoining roads to the venue. The complimentary ticket zone does not extend to localities such as Crabbes Creek, The Pocket, Billinudgel, South Golden Beach, Fern Beach, North Ocean Shores, Ocean Shores.

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Food & markets

How do I apply for a Food or Market Stall?

Please email [email protected].

Or you can fill out an application here:  http://www.byronstalls.com

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Disabled access

Can I get some info about disabled access?

Once you have secured your event tickets, get in touch with us via the Contact Us page.

Contact Us

What’s the site like for getting around?

North Byron Parklands is a mainly flat site however there is a natural amphitheatre, with grassy fields and a few gravel roads. There are walkways to provide access into the amphitheatre. But like any outdoor field, it can become muddy after continuous rainfall so prepare accordingly.

Is there parking close to the festival site entrance for those with disabilities?

We do have parking set aside for eligible patrons close to the site entrance, but please get in touch with us (via the Contact Us page) beforehand. You will need to pre-purchase the appropriate vehicle pass to access the car parks at North Byron Parklands. Stand tuned for info on Vehicle Passes!

Contact Us

Are there disabled amenities in the campgrounds?

Yes, there are disabled showers and toilets in a dedicated area of the campgrounds. Once you have secured your event and camping tickets, please contact us via the Contact Us page for further information.

Will there be a viewing area for people in wheelchairs?

Yes. We have dedicated viewing platforms in the amphitheatre and big tops. For comfort and space, only one additional person can accompany each eligible person.

Companion card policy

Holders of a National or State issued Companion card may request a companion ticket equivalent to the ticket type held by the Companion Card holder. Upon approval of request, Splendour in the Grass will issue companions a complimentary ticket to the event to accompany a person with disability.

To request a Companion Card ticket, please email [email protected] including the following details:

If you are making a request for a companion ticket, you will need to provide the following:

·       A scanned copy of the companion card being used,

·       Name and D.O.B of the carer,

·       Ticket holder info: full name and ticket number,

·       A contact email address for further communication and ticket distribution.

Service Animals and other animals that provide assistance to patrons with disabilities are allowed at this event.

If you have any enquiries regarding disabled access and facilities at the festival, please contact [email protected]

 

 

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Performing

I'm in a Byron based band. Is there an application form for bands to play Splendour?

No! All Splendour artists are hand-picked by the event producers.

However, there is an opportunity via triple j Unearthed who give one Australian act the opportunity to open up the Splendour in the Grass mainstage!

They’ll fly one winner from anywhere in Australia to SITG, put you up in VIP camping, and the honour of following in the footsteps of previous Splendour comp winners like Alex Lahey, Tired Lion, Airling, and Kingswood.

triple j will also select one band from the local areas of Byron, Ballina, Lismore, and Tweed (Unearthed Region: North Coast, NSW) to play on the bill! So, if you're a local act, get keen.

Stay tuned for more details on triple j Unearthed for 2018 in the coming months.

How do DJs, Performers, Dancers and Installation Artists from the Byron region get to play at the Tipi Forest?

Please send an email to: [email protected], with the Subject Heading: Tipi Forest.

The Buskers Stage

‘Stay tuned for more details on The Buskers Stage.’

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Carbon offset option

What is the Carbon Offset Option and how does it work?

Splendour in the Grass is thrilled to be working collaboratively with local entities Enova and Corem.  For just $3.00 (on top of the price of your Splendour ticket), all money will go towards working on renewable energy projects to offset patron and event carbon emissions during the event.

What else can I do to look after the Splendour environment?

Leave no tent behind! Okay, it sounds bleeding obvious but we need our audience, you, to do the obvious things to keep our beautiful Parklands home in sparkling condition. Each year, some people make the unfathomable choice to leave their tents and other rubbish behind. This makes us really sad as it's wasteful and creates extra, unnecessary toil for our over-worked clean up crew.

Don’t litter, use the garbage sorting stations correctly, and please, please, please don’t leave your tents, gumboots, ponchos, couches or anything you’ve bought into Splendour behind when it’s over. Apart from the fact that it’s a bad look, it takes an army of cleaners to pick up and sort through these oversized items. You have a choice. So aim to leave zero trace at your campsite and watch your neighbours follow suit. Spread the environmental good vibes and lead by example!

Where can I find out more about Splendour's environmental initiatives?

Have a read of our Environmental Initiatives section to learn more.

Carbon offset ticket

Splendour in the Grass is thrilled to be working collaboratively with local entities Enova and Corem.  

For just $3 (on top of the price of your Splendour ticket), all money will go towards working on renewable energy projects to offset patron and event carbon emissions during the event.

Pump fists, not gases!

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Community Grant

How do I apply for a Splendour 2018 Community Grant?

We are delighted to announce the worthy recipients of the 2018 Splendour Community Grant! Congratulations go to:

  • Byron Bay Public School
  • The Pocket Public School
  • Human Nature Adventure Therapy
  • Social Futures
  • Mullumbimby Aboriginal and Torres Strait Islander Men’s Group
  • Ocean Shores Primary Schoo

 

The Splendour Community Grant will return to support local, community organisations in 2019.

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Miscellaneous Questions

I REQUIRE PRESCRIPTION MEDICATION FOR A MEDICAL CONDITION. HOW CAN I ENSURE THESE WON’T BE CONFISCATED FROM ME UPON ENTRY?

To ensure that illicit or potentially dangerous substances are not brought onto site under the guise of legitimate medical need, it is essential that those who wish to bring in prescription medical adhere to the following measures: 

  • If you need to bring Prescription Medication to the festival that is required due to medical conditions please ensure that the medications are stored in their original container or in a Pharmacist packed container (for example Medico or Baxter Packs). 
  • The dispensary sticker issued in the name of the ticket holder must be on the container or packet of the medication i.e. DON’T peel the label off or carry someone else’s medication.
  • Bring the official prescription counterfoil or a letter of explanation from a registered medical practitioner.
  • A letter from your doctor outlining your medical conditions and regular medications should be carried in case you need to visit the medical centre for assistance with your condition.

CAN I GIVE MY VEHICLE PASS TO A FRIEND?

Yes, there are no names on Vehicle Passes, so you can pass onto a friend at face value.

 

WILL THERE BE LOCKERS AT SPLENDOUR TO STORE MY THINGS?

Yes! BSafe Mobile Lockers will be located near the main entry to Splendour. The lockers are key operated and can store small backpacks, coats and other items you don’t want to cart around the festival with you. The cost is $10 for one day / night and $30 for the duration of the event. For more info on the lockers click here.

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