Dates & venue
What are the dates & venue for Splendour 2018?
The 18th annual Splendour in the Grass Music and Arts Festival will take place at North Byron Parklands from Friday 20 to Sunday 22 July.
Onsite camping will be available from Wednesday 18 July
Where is North Byron Parklands located?
North Byron Parklands is about 9km north of Brunswick Heads, 25km north of the Byron Bay CBD or 40km south of Tweed Heads.
It is on the Tweed Valley Way about 1.3km north of the Yelgun interchange off the Pacific Highway. Buses will run to and from surrounding locations. Parklands is approximately a 15 minute drive from Byron Bay.
When do Splendour event and camping tickets go on sale?
Visa Checkout exclusive ticket presale kicks off from 9:00am AEST Wednesday 18 April. Plus every Splendour in the Grass 3 Day Event Ticket purchase transaction using Visa Checkout goes into the draw to win a VIP Gold Pass upgrade.
General Public Tickets for Splendour in the Grass 2018 go onsale at 9:00am AEST on Thursday 19 April.
It is IMPORTANT to make sure you have the correct name and date of birth for each person as these details are printed onto their ticket. You will also require the email address and mobile contact details for each ticketholder.
This will then allow ticket holders to be eligible to receive information for a Splendour 2019 ticket presale offer. Please ensure you have these details handy when purchasing tickets.
WHEN WILL SPLENDOUR EVENT AND CAMPING TICKETS GO ON SALE?
Splendour in the Grass tickets went on sale Thursday 19 April and have now officially SOLD OUT. BUT if you’d like another chance to score a ticket, keep your eyes on the Official Resale facility which opens at 9AM AEST on Monday 14 May via MOSHTIX.COM.AU.
Is there a limit to how many tickets I can buy?
The purchaser can buy tickets for up to 4 people in your preferred selection of event tickets, camping tickets and carbon offset options.
What do I do if I put the wrong date of birth or spelling of a name on a ticket?
Submit a help request via tixsupport.moshtix.com.au with the details of the correction you'd like to make. Include as much information about your order as possible, including your username, order ID number and correct details and clearly request the change you'd like made. Please note this is only for minor corrections - misspelt names or slightly incorrect dates of birth. It does not refer to changing full names and/or date of birth details of a ticket.
Can I use Splendour's Facebook to try to buy or sell a ticket?
NO! Any posts on our Facebook about buying and selling tickets will be removed. Tickets cannot be obtained through any other means, such as unauthorised ticket resellers (i.e. Viagogo), Gumtree or by direct transfer from another individual. Names and date of birth details on tickets cannot be changed anyway. Leave Facebook and other social media platforms out of the equation when buying or re-selling Splendour tix and go through the official channels. The Official Resale facility will open on Monday 14 May at 9AM AEST via MOSHTIX.COM.AU.. Please stay tuned for more info. Facebook will still be your friend (or not). ☺
How much are tickets to this year's festival?
Tickets for Splendour in the Grass have officially SOLD OUT. However the Official Resale facility opens at 9AM AEST on Monday 14 May via MOSHTIX.COM.AU. If you’re accessing the Resale facility the ticket prices are:
3 Day Event Ticket is $399 per person + Fees (inc booking fees & credit card charges), gaining entry to the event site Thursday, Friday, Saturday and Sunday.
A Single Day Ticket is $179 per person + Fees (inc booking fees & credit card charges), for either Friday, Saturday or Sunday.
A Camping or Family Ticket (Wednesday to Monday) is $129 per person + Fees (inc booking fees & credit card charges)
Why did I have to supply my name and date of birth?
It’s an anti-scalping measure we introduced in 2006. All tickets have the attendee’s name and date of birth printed on them and then the ticket-holder has to provide matching ID to enter the festival.
What if I lose my ID before the festival?
Get it replaced ASAP. You must have valid ID to enter the festival. This isn’t just a ticketing requirement, it’s a legal requirement. Even with a valid ticket, you will not be admitted without ID. Please be advised that Splendour is an ALL AGES EVENT. However a valid ID will be required for everyone.
A valid ID is a current photo driver's license, Proof of Age Card or a current, valid passport. For over 18s, student ID cards do not qualify, nor do household bills or letters. For under 18s who don’t have a driver's license or a current, valid passport we will also accept a copy of your birth certificate PLUS one of the following: a student ID card; a bus pass; a bank account statement in your name.
Are event and camping tickets separate tickets?
Yes they are. You will need a Camping Ticket to stay at North Byron Parklands. You will need an Event Ticket to enter the festival. Both are currently SOLD OUT!The ONLY way to purchase tickets now is through the Official Resale facility. This kicks into action via MOSHTIX.COM.AUfrom 9AM AEST on Monday 14 May. You will still only be able to purchase tickets for up to 4 people, subject to availability. Please note, we are unable to predict how many tickets will be returned, or when tickets may be available during the resale period, so you’ll need to keep checking in.
What if I think someone has a copy of my ticket?
At the event, we will be scanning the barcode on every ticket at the gates. Our scanner will display the name on the ticket; so your ID, our scanner and the ticket must all match. Rest assured, any impostor will be stopped at the gates! However, if you are concerned this has happened before the event, you can get your original barcode cancelled and a new one re-issued. For any ticketing queries, please submit a request via tixsupport.moshtix.com.au.
Are wristbands exchangeable, i.e. can I pass mine onto my friend if I don’t want to stay?
No, once your wristband is on, it should not be removed for the duration of the event. Event staff will be checking wristbands over the weekend to check for breakages, stretching etc.
I didn't buy a ticket and plan to fence jump my way in. What happens if I get caught?
As sure as the sun will rise, you WILL get caught.
Any persons attempting to gain entry to Splendour without a valid event ticket either on foot, by private vehicle, bus or other means is considered to be trespassing and therefore breaking the law.
Under the Inclosed Lands Protections Act 1901, NSW Police will be issuing on the spot maximum penalty fines for trespassing, and trespassers will be evicted from the Parklands site. All persons travelling to the event via bus will be checked for a valid 2018 event ticket or wristband prior to boarding, and will not be allowed on the bus without this. Stern mum voice here. Consider this your official warning.
Feel free to jump to the music but whatever you do don’t jump fences.
IF I CAN’T MAKE IT, CAN I GET A REFUND OR SELL MY TICKETS TO SOMEONE ELSE?
There are no refunds on tickets except as required by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund.
OR you can offer your unwanted Event and / or Camping tickets for SALE through the Official Splendour Resale facility from 9AM AEST FRIDAY 11 MAY 2018. This Official Splendour Resale facility will allow you to offer your tickets for sale through MOSHTIX.COM.AU,giving you the opportunity to get your money back (minus $30 resale administration fee & minus original booking & transaction fees).
The Resale facility to put your ticket up for sale closes at 5PM (AEST) Wednesday 11 July.
Vehicle passes & traffic
Why do I have to buy a Vehicle Pass as well as an Event Camping ticket?
Vehicle passes are one of a number of initiatives designed to help alleviate traffic congestion.
The plan is to reduce the number of cars on the road by encouraging car-pooling. Vehicle Passes are on sale from 9AM AEST from MOSHTIX.COM.AU.
When are Vehicle Passes on sale?
What if I arrive on a different day to what’s shown on my Vehicle Pass?
Please don’t! If camping patrons arrive on a different day to that shown on their vehicle pass, they will be refused entry to the site and only be able to enter the site on the day stated on their vehicle pass. Event-only patrons in private vehicles will only be admitted to the Day Car Park on Friday 21, Saturday 22 and Sunday 23 July, and on the day that their Day Parking Pass is valid for - the Day Car Park is closed on Wednesday 19 and Thursday 20 July.
What if I arrive without a Vehicle Pass?
Please don't. Catch a bus instead. It is worth noting that the events' traffic plan has been formulated in conjunction with the NSW Police, the Road and Maritime Service (RMS) and Byron Shire Council. All of those authorities support the Vehicle Pass plan and expect us to enforce it. So please get on board and don't turn up without a pre purchased Vehicle Pass. Stay tuned for more information.
If I’m camping on site how do I leave to get supplies when we can't take our cars out again?
Plan ahead folks and try to get all of your supplies before you get to the site. Otherwise we will have a well-stocked General Store on-site in the campgrounds and in the event area, which will probably have what you need. If not, shuttle buses will be available for trips to and from Ocean Shores Shopping Village, Brunswick Heads or Byron Bay.
Can I drive in and out of the Campground Parking Areas?
No. Once you have entered the site and your vehicle or Campervan, Caravan, Camper trailer etc is parked in their respective parking areas YOU CANNOT MOVE YOUR VEHICLE UNTIL YOU DEPART THE FESTIVAL. Staff may remove your Event and Camping wristband if you choose to exit before your final departure from the festival.
Where do I Drop Off / Pick up my friend or family member at Splendour?
DROP OFF / PICK UP
The Splendour Drop Off / Pick Up point is clearly signed and just inside the main entrance of North Byron Parklands on Tweed Valley Way. If you are getting dropped-off or picked up after the show, please follow the signs to this secure and designated waiting point at Parklands.
If you are a driver please DO NOT Drop Off / Pick Up patrons along Tweed Valley Way or surrounding areas. This is dangerous, not only for pedestrians and vehicles, but also causes traffic delays. Fines will apply.
Dropping off on local roads will leave you with a long dangerous walk to get to the event entry gate. Not only that, but working out where to be picked up is even harder, leaving you waiting on the road side whilst your lift tries to negotiate the changed traffic conditions put in place to assist the exiting traffic.
Please be sensible: Catch the shuttle bus or, if you are getting dropped-off, follow the clearly marked signs to the designated Drop Off/Pick Up point just inside the main entrance at North Byron Parklands.
What kind of Vehicle Pass will I need?
We're happy you asked! There are 4 choices of vehicle pass, including the brand new BIG RIG pass. All Vehicle Passes must be pre purchased. You can do this from 9AM AEST on Monday 14 May via moshtix.
Camp without Vehicle Pass
Cost: $35 inc fees
Redemption: $30 when arriving with 3 or more people in the vehicle
Details: Park separate to where you camp
Camp with Vehicle Pass
Cost: $65 inc fees
Redemption: $30 when arriving with 3 or more people in the vehicle
Details: Park next to your campsite
Big Rig Pass
Cost: $100 inc fees
Details: Campervan or van (4 berth or larger than 6 metres), private RV, or a vehicle towing a Caravan, Camper Trailer, Trailer or any other device (people bring horse floats and boats!!)
Please note: Campervans up to 7.5m and caravans up to 6m in length are OK. Anyone intending to bring motor-homes or caravans larger than this will need to check with us first via [email protected] You MUST pre-purchase the appropriate Vehicle Pass for these vehicles. Any drop-offs of caravans or camper trailers will require advance notice via [email protected]
Day Parking Pass
Cost: $35 inc fees per day (Fri, Sat or Sun)
Redemption: $30 when arriving with 4 or more people in the vehicle
Details: Valid for parking in the day carpark, for the day specified on the vehicle pass
Do I have to purchase a camping ticket if I'm camping?
Splendour camping tickets have now officially SOLD OUT. If you weren’t able to purchase a camping ticket when you purchased your event ticket, you can do so (subject to availability) via the Official Splendour Resale facility which opens at 9AM AEST on Monday 14 May via MOSHTIX.COM.AU. The purchaser can buy tickets for up to 4 people in your preferred selection of Event tickets, Camping tickets and carbon offset options, depending upon what is available.
Please note, we are unable to predict how many tickets will be returned, or when tickets may be available during the resale period, so you’ll need to keep checking in. Stay tuned for more information!
What is Family Camping?
Tickets for the Family Campground have now officially sold out! Ticket holders wishing to park their vehicle onsite will need to pre-purchase a vehicle pass at 9AM AEST on Monday 14 May via MOSHTIX.COM.AU.
Is the Camping Ticket per campsite or per person?
It's per person, i.e. everyone who is camping in a tent or van needs a ticket.
Do I need a vehicle pass to park my car at North Byron Parklands?
Yes, you will need to pre-purchase a vehicle pass if you intend to park your car at North Byron Parklands. Stay tuned for more information!
Be smart when planning your trip. Expect delays when arriving and departing as a lot of vehicles will be trying to get in and out of the Venue campgrounds and car parks at the same time.
Allow ample time for your departure on Monday from the Venue campgrounds and car parks, as lengthy delays of up to 4 hours are expected. If you have a flight to catch ensure you prepare to depart with plenty of time, as no responsibility will be accepted by the event for missed flights.
Car Pooling or public transport is a great way to help the environment, reduce traffic congestion and make new road trip friends. Head to the Transport/Travel for more information.
Where do I find info on other campgrounds in the area?
There is loads of info online for varying types of accommodation in the Byron area, but our Other Campgrounds page is a good starting point. Apart from Byron's Bay's own campgrounds, there are also great campgrounds in the area. You can also check out our Accommodation page for links to websites offering other accommodation options.
Campervans up to 7.5m and caravans up to 6m in length are OK. Anyone intending to bring motor-homes or caravans larger than this will need to check with us first via [email protected] You MUST pre-purchase the appropriate Vehicle Pass for these vehicles.
Any drop-offs of caravans or camper trailers will require advance notice via [email protected].
How much space do we get for our campsite and can we pick our own spot?
Due to space limitations your camp setup must be minimal - overly elaborate campsites are not permitted. Please refer to our Banned Items list
The type of pass that you purchase (when vehicle passes go onsale) will indicate the size of your space. You will be asked to downsize, if you arrive with an overly elaborate campsites. Keep it simple. The less you bring, the less you have to take away with you.
You won't be able to choose your own camping spot. When you arrive at the campgrounds our friendly Camping Marshals will show you where to set up camp. Please remember that space is tight in the campgrounds so please don’t bring the kitchen sink.
Are there powered sites and can I bring my own generator?
None of the Splendour campsites are powered.
You can bring your own generator, BUT we have a strict noise curfew between 12:00am and 8:00am in the campgrounds and your generator MUST be turned off between these hours.
No liquid fuels to this please.
When can I arrive at Splendour to set up my campsite?
You can arrive after 10:00am on Wednesday 18 July. However please do not arrive between 10:00pm-7:00am as we will not have staff available to admit you to the campgrounds and campers car parks during those hours.
Can we reserve a spot for our friends' next to us?
If you want to camp alongside your friends you must arrive at the same time.
Campsites will be allocated by Splendour staff. You cannot save campsite space next to you for friends arriving later.
To camp together you must arrive together, so plan to arrive as a group. Friends that stick together, camp together!
I don’t have a camping ticket but why can’t I stay with my friends? It’s only one more person?
Sorry, but this one is non-negotiable.
Every year loads of people hassle us about being "just one more person". But the reality is the campground has a set capacity that we legally need to stick to, so once camping tickets sell out we simply cannot put anyone else in there.
Can my non-camping friends visit me in the campground?
Only those with Camping tickets or Camping wristbands are allowed in the campground. Anyone found in the campgrounds without the correct wristband will have their event wristband confiscated and will be ejected from the festival.
We only want to camp one night – is it still the same price?
Yes. There is only one price for the camping tickets.
Can under 18s camp without a parent or adult guardian?
No, if your group contains any under 18s there must be at least one parent or responsible adult guardian for every 3 minors. While technically an adult is anyone aged over 18, it is not our preference that an 18 year old should be responsible for minors. Anyone considering nominating themselves as the responsible adult in their group should consider this responsibility very carefully. The festival may require both adult and minor/s to sign an "Accompanied Minor Form" on arrival at the festival.
More information regarding under 18s patrons can be found in our Youth Policy. Youth Policy
What’s the security like in the camping area?
As well as onsite Camping Marshals, there will also be security personnel near the camping areas. The marshals' campsite for each area is clearly marked with large signs. All queries and concerns should be directed to your marshals.
Our advice don’t bring valuables at all.
Is it safe to leave my valuables in my tent?
No. Despite the best efforts of our staff and security personnel there are still people who steal other’s belongings.
Leave valuables in the boot of your car or deep in your pockets or even better, don’t bring them at all.
Can I bring alcohol and / or fireworks into the campgrounds?
NO! NO! NO!...... and just for extra clarity NO!
Alcohol in the campgrounds is strictly prohibited. IF you ignite fireworks or flares you will be removed from the site and may be the subject of police action.
Can I bring my ghetto blaster or crank up my megawatt subs in my car?
Please don't, as your fellow campers may not agree with your taste when it comes to music. Music abounds at Splendour so please leave the O.T.T sound system at home and travel light.
Will there be toilets and showers in the campgrounds?
Toilets and warm showers will be located throughout the campgrounds.
Please be kind to the environment when using our award winning facilities as there is no permanent water supply to the site. This means all water has to be purchased and transported on and off site. North Byron Parklands has some of the finest, environmentally friendly compostable toilets and low-flow gas fired showers that have been purpose built just for you!
It's winter and it's cold. Can we have a fire at our campsite?
Patrons are not permitted to have campfires or fires of any kind at Parklands campgrounds. If you light a fire you will be removed from the site and may be the subject of police action. Which would be a huge bummer. So rug up instead.
When do the Splendour campgrounds open and close?
The Splendour campgrounds at North Byron Parklands open from 10:00am Wednesday 18 July, not earlier. PLEASE DO NOT ARRIVE BEFORE THIS TIME. On Wednesday, campers can arrive between 10:00am - 10:00pm and between 7:00am - 10:00pm on Thursday 19 July and Friday 20 July. If you’re arriving on Saturday 21 and Sunday 22 July 2018 you can check in from 8:00am – 8:00pm.
Shuttle buses to & from The Festival
The campgrounds are located in close proximity to the festival entertainment precinct.
Once parked, your vehicle CANNOT be moved again until you depart the festival.
Please use the festival shuttle buses if you wish to leave the festival site.
Festival shuttle buses will run between the festival site and surrounding locations including Ocean Shores, Brunswick Heads and Byron Bay from Wednesday. Fares apply.
Where do we get supplies from?
A General Store will be available onsite for basic supplies.
Food stalls will be operating in the campgrounds from Wednesday, and will operate through until Monday afternoon.
Camping code of Conduct
- Please respect North Byron Parklands and your fellow campers. Any unruly behaviour will not be tolerated and may result in your removal from the site.
- No noise is permitted in the campground between midnight and 8am. This is a designated quiet period for the benefit of both local residents and campers.
- Look out for your friends and fellow campers.
- Leave valuables at home. Don’t leave them in or around your tent.
- Report any suspicious behaviour to your area marshal or security.
- Follow the directions of campground staff and security personnel.
- Please respect our neighbours, local residents and the local environment.
- The neighbouring nature reserve and forest blocks are sensitive environments that are out of bounds. Please respect the land that we walk on.
- Don’t drop ciggie butts on the ground. BIN IT! Help keep your campground litter free.
- Recycling facilities will be available throughout the Venue in the entertainment area and campgrounds. Please recycle where possible.
What if I’m not planning on driving to the campground?
We have worked hard over the last few years to make sure everyone has a soft landing at North Byron Parklands, and this particularly includes our camping buddies who chose to come by bus, private shuttle, taxi, über or pushbike.
We have a dedicated On Foot Camping area for those with out cars; right near the Bus Stop, close to the festival entrance and surrounded by like-minded foot soldiers who have reduced their impact on the world by not bringing a car
Will airport shuttles service North Byron Parklands?
As a major tourist centre, Byron Bay is serviced by numerous airport shuttle services. These operate from the Ballina Byron Gateway Airport, Gold Coast Airport and Brisbane Airport and most of these airports have good online booking facilities. Please check to see if they list Splendour or Parklands as a drop-off/pickup point. We strongly recommend booking your shuttle in advance as these services are very popular.
See a list of operators on our GETTING HERE page.
What buses will Splendour run in 2018?
There will be a number of festival bus services operating between the festival and surrounding areas, including frequent shuttle services to Ocean Shores, Brunswick Heads and Byron Bay from Wednesday for campers staying on site.
Please check back in closer to the festival with more information about bus schedules.
All ages info
Is Splendour all ages?
It sure is, but anyone aged 15 or under going to Splendour will need to be accompanied in and around the festival precinct by a parent or adult guardian. This is unless they are camping onsite, in which case anyone under 18 must have a parent or adult guardian in their camping group.
More information can be found here: Youth Policy.
Are under 18s allowed into bars or licensed areas?
NO, most definitely not. Any minors found in these areas will be evicted from Splendour and may face prosecution. This includes minors in the company of responsible adults - those aged Under 18 cannot enter such areas even if they are with a parent or adult guardian.
Are kids aged 12 and under still allowed in free?
Yep. Please bring some proof of age when they come to the festival. They will also need to be in the company of a parent or adult guardian at all times. Please refer to our Youth Policy
What age does a 'responsible adult' have to be?
Technically, an adult is anyone aged over 18. However, it is not our preference that an 18 year old should be responsible for minors in and around the festival or campground (especially the latter). Anyone who is considering being the nominated adult in such circumstances should consider this responsibility very carefully as they will be responsible for the behaviour of all minors in their care. They will not be able to enter bars or licensed areas (including entertainment venues such as the Wine Bar or any other bar area) with minors. There are strict laws concerning consumption of alcohol by minors and those caught doing so - or supplying alcohol to minors - will face police action and will be evicted from the Splendour.
To ensure a proper level of security and safety for all attending Splendour particularly those who are under 18, we have a Youth Policy in place which forms part of our Conditions of Entry for both the event and campground areas. This policy is in line with several other events around the country.
- All minors aged 15 and under must be accompanied by a parent or responsible adult at the Entry gates (or they may be refused entry) and at all times whilst at the festival or campgrounds.
- Children aged 12 and under are admitted free and must be accompanied by a parent or adult guardian at the Entry gates and at all times whilst at the festival or campgrounds.
- Those aged 13 or older must buy a ticket.
- A parent or guardian may accompany a maximum of 3 patrons aged 15 or under.
- It is the responsibility of the parent/guardian to ensure that all youth patrons accompanying them comply with instructions issued by festival staff. They must also follow any instructions contained in all permanent and temporary signage throughout the festival site.
- 16 and 17 year olds DO NOT need to be accompanied by a parent or adult guardian (unless they are camping on site, in which case they must have an adult in their camping group).
- Patrons under the age of 18 must not engage in any illegal or disruptive activities whilst on site. This includes underage drinking, use of illicit substances or any generally disruptive behaviour.
- Any breach of these conditions may result in the eviction of the parent/guardian and all accompanying minors from the festival site.
- While it is not our preference for an 18 year old to be in charge of minors accompanying them at the festival or in the campground, in the eyes of the law an 18 year old is classified as an adult.
- If you are an adult planning to accompany any minors at Splendour, please ask yourself the following questions if relevant to you.
- Can I moderate my alcohol intake so that I can responsibly take care of any minors in my care?
- Can I still enjoy Splendour with my minors in tow?
- If you’ve answered ‘no’ to either question you might need to re-think whether you are the right person to be accompanying minors around the Splendour festival and campground.
- Responsible adults with minors in their care should note that they will not be able to enter bars or licensed areas on site with the minors in their company.
- Anyone who is considering being the nominated adult in such circumstances should consider this responsibility very carefully.
- The festival may require adults and minors to sign an "Accompanied Minor Form" so that in the event of an incident we will have details on record.
- For Under-18s who don’t have a driver's license (Learner's Permit) or a current, valid passport, we will also accept a copy of your birth certificate PLUS one of the following:
- Student ID Card
- Bus Pass
- Bank Account Statement in your name
When does Splendour open and close?
The Splendour in the Grass Event Precinct opens on Thursday 20 July from 9:00am-midnight for 3-day ticket holders and campers. Please note: non-campers MUST USE public transport as the Splendour car park will NOT BE OPEN). The opening times for Splendour on Friday to Sunday are 9:00am - 2:00am.
Kids & child minding
Do kids get in free or is there a discount for kids?
Kids get into Splendour for free if they’re aged 12 and under. Anyone over that age needs to purchase a ticket. Parents/guardians will need to provide proof of age for those aged 12 or thereabouts who may be mistaken for 13 or 14. Those aged 13 or over must buy a ticket, and of course be accompanied by a parent or adult guardian at all times.
We have to adhere to a legal capacity limit and everybody on the site (even if they're only small-ish bodies) counts towards that total.
Will I find out if I have a volunteer position before tickets go on sale?
Unfortunately not. We've got loads to organise and volunteer rosters are just one item on a very long ‘to do’ list. Also, doing rosters too early means we end up back-tracking when people pull out if they get a ticket or change their plans.
We usually notify successful applicants in June. We do not specify a date as staffing is just one of many aspects of planning that we have to cover.
Please note, if you send us an unsolicited work/volunteer email between August and May, you will receive an auto-response and your email will not be registered or replied to.
What's the criteria for volunteers and when should I apply?
We look for applicants experienced in volunteering at events or festivals, as it can be hard work. We also look for people committed to sustainability and our environmental initiatives. The volunteering experience is for those that are flexible, have initiative and a positive attitude, and is about working together as a team and supporting the festival. Those that are only after a ticket will be turned away. If you believe you fit the criteria, email your interest to [email protected]
Applications will open in May.
Who organises the bar staff?
Applications for Bar Staff will open on Friday 20th April, please email us then at [email protected]. You must have a valid NSW RSA to be eligible for work
What jobs do volunteers perform in return for a ticket and do I get free camping?
Volunteer staff work shifts in the entry tents, internal traffic control, car park co-ordination, recycling, camping etc, alongside paid personnel. Volunteers are required to do an average of 20-24 hours, depending upon the role’s level of responsibility or difficulty, in return for a full event ticket.
We don’t use volunteers for bars, ‘artist liaison’, production, publicity or admin. We don’t use any volunteers in backstage roles.
And yes, a camping spot is provided on site as part of the Event Volunteer program (not included for pre festival Volunteering).
Please note ALL volunteers must be aged 18 and over.
Can I get an internship as a backstage production/event management/promotions assistant?
Not really. Each year we do have arrangements in place with select tertiary institutions to utilise some students in relevant positions, eg environment science students as Eco Cops, but beyond that the best work experience available is in volunteer shifts such as wrist banding, camper registration, on-site traffic control etc.
Can I help with work with bands backstage in artist liaison?
Sorry, no. We have people in place for those positions. Also, note we do not use volunteers in those roles :)
How can I be respectful to our local neighbours and townships?
Parklands is surrounded by townships with residents and small business most of whom graciously welcome you with open arms. Even though you probably won’t leave the site often, if you do, remember to be cool! Be sure to observe traffic plans and don’t speed through neighbourhoods. Please don’t litter or pee in people’s front yards hoping you won’t get caught. If you’ve decided to set up camp illegally on the street the Byron Shire Council Rangers will find you (and slap you with a sizeable fine for your trouble). Our neighbours want you to have a good, safe time (and so do we) so be sure to check your head whenever you leave Parklands.
What plans will you have in place during the event if I want to call regarding noise, traffic, litter or patron behaviour?
We will have a Community Hotline that will be advertised in local papers and on flyers letter-dropped throughout the area. Calls to this number will be answered by trained Hotline operators who will contact our ECC (Event Control Centre) which will house festival staff and representatives from key stakeholders such as the Police, Fire Brigade, Ambulance, Medical Personnel etc. This allows any calls to be handled by the appropriate service in a prompt and coordinated manner. A mobile Community Response Team will also be out and about on local streets ready to respond to calls regarding litter, parking and illegal camping.
What measures have you taken to reduce traffic?
As a way to promote car-pooling (and fewer cars) and public transport, all vehicles driving to the site must first purchase the appropriate car pass.
In the case of campers, quotas will be applied to the quantity of Campers Car Passes available each day as a way of managing the number of vehicles allowed to enter the property in a given time period. Similarly, those wanting to use the venue Car Park will need to pre-purchase a Day Parking Pass.
Will the music go all night?
Definitely not. The main stages will finish by midnight on Friday, Saturday and Sunday. Secondary stages and eateries etc can stay open until 2:00am Fri - Sun. On Thursday, some secondary stages will be open but will close by midnight.
Can we get free tickets because we live close to the venue?
Parklands has agreements with immediate neighbours and a community standard which the events follow that sees tickets offered to residents along certain defined adjoining roads to the venue. The complimentary ticket zone does not extend to localities such as Crabbes Creek, The Pocket, Billinudgel, South Golden Beach, Fern Beach, North Ocean Shores, Ocean Shores.
Food & markets
How do I apply for a Food or Market Stall?
Please email [email protected].
Or you can fill out an application here: http://www.byronstalls.com
Can I get some info about disabled access?
Once you have secured your event tickets, get in touch with us via the Contact Us page.
What’s the site like for getting around?
North Byron Parklands is a mainly flat site however there is a natural amphitheatre, with grassy fields and a few gravel roads. There are walkways to provide access into the amphitheatre. But like any outdoor field, it can become muddy after continuous rainfall so prepare accordingly.
Is there parking close to the festival site entrance for those with disabilities?
We do have parking set aside for eligible patrons close to the site entrance, but please get in touch with us (via the Contact Us page) beforehand. You will need to pre-purchase the appropriate vehicle pass to access the car parks at North Byron Parklands. Stand tuned for info on Vehicle Passes!
Are there disabled amenities in the campgrounds?
Yes, there are disabled showers and toilets in a dedicated area of the campgrounds. Once you have secured your event and camping tickets, please contact us via the Contact Us page for further information.
Will there be a viewing area for people in wheelchairs?
Yes. We have dedicated viewing platforms in the amphitheatre and big tops. For comfort and space, only one additional person can accompany each eligible person.
Companion card policy
Holders of a National or State issued Companion card may request a companion ticket equivalent to the ticket type held by the Companion Card holder. Upon approval of request, Splendour in the Grass will issue companions a complimentary ticket to the event to accompany a person with disability.
To request a Companion Card ticket, please email [email protected] including the following details:
If you are making a request for a companion ticket, you will need to provide the following:
· A scanned copy of the companion card being used,
· Name and D.O.B of the carer,
· Ticket holder info: full name and ticket number,
· A contact email address for further communication and ticket distribution.
Service Animals and other animals that provide assistance to patrons with disabilities are allowed at this event.
If you have any enquiries regarding disabled access and facilities at the festival, please contact [email protected]
I'm in a Byron based band. Is there an application form for bands to play Splendour?
No! All Splendour artists are hand-picked by the event producers.
However, there is an opportunity via triple j Unearthed who give one Australian act the opportunity to open up the Splendour in the Grass mainstage!
They’ll fly one winner from anywhere in Australia to SITG, put you up in VIP camping, and the honour of following in the footsteps of previous Splendour comp winners like Alex Lahey, Tired Lion, Airling, and Kingswood.
triple j will also select one band from the local areas of Byron, Ballina, Lismore, and Tweed (Unearthed Region: North Coast, NSW) to play on the bill! So, if you're a local act, get keen.
Stay tuned for more details on triple j Unearthed for 2018 in the coming months.
How do DJs, Performers, Dancers and Installation Artists from the Byron region get to play at the Tipi Forest?
Please send an email to: [email protected], with the Subject Heading: Tipi Forest.
The Buskers Stage
‘Stay tuned for more details on The Buskers Stage.’
Carbon offset option
What is the Carbon Offset Option and how does it work?
What else can I do to look after the Splendour environment?
Leave no tent behind! Okay, it sounds bleeding obvious but we need our audience, you, to do the obvious things to keep our beautiful Parklands home in sparkling condition. Each year, some people make the unfathomable choice to leave their tents and other rubbish behind. This makes us really sad as it's wasteful and creates extra, unnecessary toil for our over-worked clean up crew.
Don’t litter, use the garbage sorting stations correctly, and please, please, please don’t leave your tents, gumboots, ponchos, couches or anything you’ve bought into Splendour behind when it’s over. Apart from the fact that it’s a bad look, it takes an army of cleaners to pick up and sort through these oversized items. You have a choice. So aim to leave zero trace at your campsite and watch your neighbours follow suit. Spread the environmental good vibes and lead by example!
Where can I find out more about Splendour's environmental initiatives?
Have a read of our Environmental Initiatives section to learn more.
Carbon offset ticket
For just $3.00 (on top of the price of your Splendour ticket), all money will go towards working on renewable energy projects to offset patron and event carbon emissions during the event.
Pump fists, not gasses!