Tickets

NO. Once parked, your vehicle CANNOT be moved again until you depart the festival.
The campgrounds are located in close proximity to the festival entertainment precinct. Please use the festival shuttle buses if you wish to leave the festival site. Festival shuttle buses will run between the festival site and surrounding locations including Ocean Shores, Brunswick Heads and Byron Bay from Wednesday. Fares apply.

Put simply, NO. In the Splendour campgrounds, vehicles are parked in a way that makes leaving on the Sunday very difficult. Vehicles are parked tightly end-to-end and your departure is dependent on the vehicle ahead of you leaving first, which happens after the festival on the Monday morning. If you need to leave on Sunday night and are camping, your only option is to camp WITHOUT a vehicle in the campgrounds and leave with your gear on foot. If you are camping on Sunday but plan to leave early, please consider this BEFORE purchasing a Vehicle Pass for the campgrounds.

Vehicle Passes for Splendour 2019 are on sale NOW and must be pre purchased from Moshtix.

The Official Ticket Resale Facility is the ONLY way to secure a legit Event and / or Camping Ticket to Splendour 2019. Tickets cannot be obtained through any other means such as unauthorised ticket sellers (i.e. Viagogo), Facebook, Gumtree, or by direct transfer from another individual (no matter what they tell you).

Those wanting to BUY a ticket have the opportunity to do so, subject to availability, via the Official Ticket Resale Facility which is open now via MOSHTIX.COM.AU. Tickets offered for resale will be made available at the regular ticket price + standard booking fees and cc charges. We can’t predict how many tickets will be returned, or when tickets may be available during the resale period, so keep checking in with MOSHTIX.COM.AU. The purchaser can buy tickets for up to 4 people in your preferred selection of Event Tickets, Camping Tickets and Green Offset options, depending upon what is available. You will also require the email address and mobile contact details for each ticket holder so be sure to have these details at the ready when purchasing tickets. For all Buyer FAQ’s please read here.

We get it. Sometimes plans change. Ticket holders who can no longer attend Splendour can use the Official Ticket Resale Facility to offer their unwanted tickets to a willing purchaser. If you need to SELL your Event and / or Camping Tickets you can do so through the Ticket Resale Facility via MOSHTIX, giving you the opportunity to get your money back (minus $30 resale administration fee per ticket & minus original booking & transaction fees). For all Seller FAQ’s please read here.

If you’re a seller, the ticket resale facility to put your ticket up for sale closes at midnight AEST Sunday 30 June, 2019. If you’re a buyer, the ticket resale facility to purchase tickets closes at midnight (AEST) Wednesday 17 July, so keep checking back in until that date to see if your preferred ticket becomes available.

• Payment can be made by Visa Checkout, Visa, Mastercard & PayPal only.
• Split your payment into 3 x easy instalments with a Time To Pay payment plan. Only available when purchasing using Visa or Mastercard.
• All prices include GST.
• All prices are stated and transactions processed in AUD.
• Moshtix phone bookings add $2 fee per ticket in transaction.

‘Time to Pay’ allows you to book your tickets now and pay in easy monthly payments. ‘Time to Pay’ bookings attract a $19.95 Administration Fee. This administration fee and your first payment will be processed once you click ‘PAY NOW’. Moshtix will send you a confirmation e-mail to your stated e-mail address when all payments have been successfully processed.

Time to Pay is only available on purchases using Visa and Mastercard credit/debit cards. Time to Pay is not available when using Visa Checkout or Paypal.

Important Information

1. Your first payment will be processed upon setup, then payments are processed on a fixed monthly date until full payment is received.
2. By selecting ‘Time to Pay’ you are agreeing to the Terms and Conditions of the Splendour in the Grass contract, which can be read in full below or here.
3. Tickets must be paid in full, prior to the event.
4. If there are more than two defaults on instalment payments the tickets will be cancelled. Ticket funds collected to date will NOT be refunded.
5. If tickets are cancelled due to defaulted payments, Moshtix cannot guarantee the ability to re-purchase the tickets (for example, if the event has sold out) or re-purchase the tickets at the original ticket price.
6. The tickets are non-transferrable for other events.
7. There are no refunds after the full payment has been finalised and no refunds for change of mind.
8. Your tickets are only allocated once full payment is processed successfully

Only available when purchasing using Visa or Mastercard. For more info, head to our FAQs.

Direct Debit Terms

Splendour in the Grass has shifted from the Carbon Offset Ticket to the Green Offset – a new program that will deliver environmental initiatives within the beautiful northern NSW region. As locals, we are proud to support our community as it develops long-term sustainability solutions that are socially-energising. We’ve teamed up with local renewable energy legends Enova Energy and COREM to help fund their cool and innovative climate initiatives.

Want to show us your big green heart and do your bit to help Splendour’s local environment?

For just $3 (including GST), when you purchase your Splendour in the Grass event ticket please choose the Green Offset option. For less than the cost of your daily caffeine hit, you’ll know your generous contribution will be invested into an awesome solar panel program that creates energy for our local community. (Solar) power to the people!

Please choose carefully. There are no refunds on tickets except as required by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund.

It is a condition of purchase that the buyer consents to Splendour in the Grass retaining personal information as required by Privacy Amendment (Enhancing Privacy Protection) Act 2012(Cth).

Splendour in the Grass will only hold your information for archive purposes and contacting you in relation to ticketing matters and event information.

Splendour in the Grass will not trade, sell or otherwise dispose of your personal information.

Moshtix strives to ensure the security, integrity and privacy of personally identifiable information of our customers.

We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.