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FAQS

GENERAL EVENT INFO

AT THE FESTIVAL

onsite facilities

TICKETING INFO

CAMPING INFO

ALL AGES INFO AND YOUTH POLICY

FAMILY FRIENDLY

ACCESSIBILITY

GETTING THERE

CONTACT

FIRST, please read our FAQ’s carefully. You will likely find the answer to your question here. If you don’t, please contact us at [email protected]  

GENERAL EVENT INFO

Who’s on the 2024 lineup?

Our headliners are KYLIE, FUTURE and ARCADE FIRE. Check here for the full lineup! 

Splendour in the Grass will take place Friday 19, Saturday 20, and Sunday 21 July 2024 at Ngarindjin / North Byron Parklands. 

The main event precinct is open from 9am – 2am Friday 19, Saturday 20, and Sunday 21 July 2024. 

The Splendour campgrounds at Ngarindjin / North Byron Parklands will open from 10am Wednesday 17 July 2024, no earlier. PLEASE DO NOT ARRIVE BEFORE THIS TIME. On Wednesday, campers can arrive between 10am – 8pm and between 7am – 10pm on Thursday 18 and Friday 19 July. If you’re arriving on Saturday 20 or Sunday 21 July, you can check in from 8am – 8pm.

Ngarindjin / North Byron Parklands is approximately 30 minutes south of the Gold Coast airport and 20 minutes north of Byron Bay. 

If you’re coming by car: 

Coming from Byron (travelling north) 

  • Travel north on Pacific Motorway 
  • Take off ramp for Ocean Shores – Brunswick Valley Way Exit (just past Brunswick Heads) 
  • Follow Festival signs to Ngarindjin / North Byron Parklands 

 

Coming from Brisbane (travelling south) 

  • Travel south on Pacific Motorway 
  • Continue past first Tweed Valley Way exit 
  • Take Cudgera Creek Rd exit towards Pottsville 
  • Follow Festival signs to Ngarindjin / North Byron Parklands 

 

Buses will operate to and from locations surrounding our venue at Ngarindjin / North Byron Parklands, providing destinations with either frequent ‘Shuttle’ services or timetabled ‘Scheduled’ services.  

Buses will operate to and from the following areas: 

Byron Bay, Suffolk Park, Brunswick Heads, Mullumbimby, Ocean Shores, New Brighton, South Golden Beach, Crabbes Creek, Murwillumbah, Mooball and Burringbar, Pottsville, Hastings Point, Cabarita Beach, Casuarina, Kingscliff, Tweed Heads, Coolangatta, Kirra, Ballina, Alstonville, Lennox Head, Lismore, Bex Hill, Clunes, Nashua, Binna Burra, and Bangalow. 

There is NO private vehicle Drop Off & Pick Up allowed at Splendour in the Grass, so please use one of our official bus stops! 

We most definitely will. Keep checking back here and on the news page – they’re usually published two weeks prior to the festival. 

AT THE FESTIVAL

Will there be phone reception?

Our Splendour telco partner Optus will install and operate temporary mobile towers at Parklands for the duration of the event to bolster networks and cater for customer usage. Optus already have one permanent tower operating at Ngarindjin / North Byron Parklands. 

In addition, Telstra will have temporary mobile infrastructure at Splendour with capability to cater for the increased mobile traffic demand for patrons and local residents. 

Unfortunately, there will be no Vodafone coverage at Splendour in the Grass 2024.  

If you have further concerns or questions regarding mobile network coverage during the event, we encourage you to direct them to your telecommunications provider.

Details on Lost & Found will be available closer to the event.

ONSITE FACILITIES

What facilities will be available?

The following are some of the essential facilities you’ll find onsite at Splendour: 

  • Fully trained medical staff available 24/7. The Medical Centre is located just inside the Event main entry on the left 
  • Security to keep you safe around the clock 
  • Info Booth in the event area (lost property is located here) 
  • Mobile phone charging stations located in the event area and campgrounds 
  • Lockers 
  • Merchandise 
  • General Store’s where you’ll find everything you need 
  • Free legal advice 
  • Licensed bars with a great variety of beverages 
  • Free drinking water refill stations 
  • Undercover dining areas with incredible food offerings 
  • Market Stalls 
  • Community Stalls for info, education and advice 
  • Splendour is cashlessCashless payments at all vendors 
  • Info Stations in the campgrounds 
  • Camping Marshals and Info Staff in the campgrounds 
  • Garbage and recycling bags handed out on arrival when camping 
  • Little Splendour for the kids and parents with babysitting available 
  • Breastfeeding and nappy change area in Little Splendour and The Meadow (family camping) 
  • 246 award-winning composting toilets plus portaloos – regularly serviced 
  • Hot showers – regularly serviced .

Yes! There will be multiple locations at #SITG2024 to charge your mobile phone. Be sure to check the event map / app for locations closer to the festival. 

Yes! There will be key operated lockers available for you to rent for the duration of the festival. You’ll be able to store small backpacks, coats, and other items you don’t want to cart around the festival with you. 

Check back soon for  details on how to pre-book your locker. 

TICKETING INFO

When are Splendour in the Grass tickets on sale?

When are Splendour in the Grass tickets on sale? 

  • The Splendour Members Presale is from 9am – 9pm, Thursday 14 March 2024   
  • The Locals Presale is from 10am – 4pm, Sunday 17 March 2024 
  • The PYP Presale is from 9am – 9pm, Monday 18 March 2024 
  • The Optus Presale is from 9am – midnight, Tuesday 19 March 2024 
  • The Presale through TikTok is from 9am – 9pm, Wednesday 20 March 2024 
  • The General Public on sale is from 9am, Thursday 21 March.  

 

All tickets will be on sale via Moshtix. 

Details on Lost and Found will be available closer to the event.

Check the current ticket prices and availability at our Tickets page

Payment can be made by AMEX, VISA, Mastercard, PayPal, PayPal Pay in 4*, Zip, Zip Pay*, Zip Money*, Apple Pay, Moshtix Gift Voucher & Google Pay (on mobile only).  

All prices include GST. All prices are stated, and transactions processed in AUD. 

*Subject to approval. T&Cs apply. 

We’re excited to offer PayPal Pay in 4, Zip Pay and Zip Money as payment plan options this year. 

Simple Step By Step Process: 

  1. Make sure you have an active Zip account all set up – sign up here.
  2. After selecting your SITG tickets, checkout with Zip by selecting ‘Pay with Zip’ and complete your purchase*.

3. If approved, choose weekly, monthly, or fortnightly repayments. Repayments start from just $10 per week. Minimum monthly repayments apply. 

*Subject to approval, Terms and Conditions apply 

 **Transaction limit is between AUD$350 and AUD$1,000 

Further information can be found HERE. 

Zip Money 
Zip Money is a line of credit with credit limits higher than Zip Pay. You can apply for up to AUD$5,000 credit to help you pay for your next step in life, every step of the way. A one-off fee, up to AUD$99, based on your approved credit limit may apply. See your contract for more details. 

Simple Step By Step Process: 

  1. Make sure you have an active Zip account all set up and your account credit limit has been approved by Zip – sign up here. 
     
  1. After selecting your SITG tickets, checkout with Zip by selecting ‘Pay with Zip’ and complete your purchase*. 
     
  1. Repayments are determined by your account’s credit limit. 

*Subject to approval, Terms and Conditions apply 

**Transaction limit is between AUD$1,000 and AUD$5,000 

Further information can be found HERE. 

The purchaser can buy tickets for up to 4 people in their preferred selection of Event and Camping ticket options. 

Yes, they are. You will need an Event Ticket to enter the festival, and if you’d like to camp at the onsite campgrounds, you will need a 3 Day Event Ticket and Camping Ticket. Camping Tickets are one ticket per person. 

Yes. Every Splendour in the Grass ticket must have your full name and DOB listed. Please note, Splendour tickets must have a valid name and DOB on them. If the name and DOB on your ticket does not match your ID, you will be denied entry. 

The Moshtix Resale facility allows you to list your ticket(s) for sale through a unique link that you can share with your buyer directly. The buyer will be someone of your choosing who will be able to purchase your unwanted ticket. If the ticket is purchased, a new barcode will be generated, which invalidates the previous ticket. Moshtix will provide a refund of the base ticket cost to the original purchaser of the tickets (excluding any transaction fees, delivery fees and optional ticket upgrades you paid).

The Moshtix Resale Facility may be turned on at a later date. Ensure you are signed up HERE to be notified if it will be available. Please note that if resale is available, some ticket types may not be eligible for resale.  

 For more information on how to use the Moshtix Resale Facility, please click HERE. 

There are no refunds on tickets except as required by law & / or specified by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund or exchange. 

Moshtix is the authorised seller of Splendour in the Grass tickets. DO NOT purchase tickets from unauthorised resellers or online auction sites such as Tixel, Viagogo, eBay, or Gumtree. You will lose your money and you will not be admitted to the festival. 

We can’t help you if you buy tickets through any means other than the official seller, Moshtix. 

Remember that Moshtix can only discuss the ticket details with the account holder where the tickets are held. Reissue does not transfer the ownership of the tickets to another Moshtix account, so please only sell to or buy from someone known and trusted by you. 

  • A valid ID is a current photo driver’s license, proof of age card or a current, valid passport. For over 18s, student ID cards do not qualify, nor do household bills or letters. For under 18s who don’t have a driver’s license or a current, valid passport we will also accept a copy of your birth certificate PLUS one of the following:  
  • a student ID card  
  • a bus pass  
  • a bank account statement in your name

 

For Under 18s who don’t have a driver’s license (Learner’s Permit), Digital ID, or a current valid passport, we will also accept a copy of your birth certificate PLUS one of the following: 

  • Student ID Card 
  • Bus Pass 
  • Government issued Proof of Age card 
  • Bank Account Statement in your name

 

For Minors aged 12 and under at the time of entering the event, we will accept the following forms of identification: 

  • Copy of birth certificate or; 
  • Copy of current valid passport 

For NSW ID holders, digital ID is accepted ONLY if presented through the Service NSW app. We will not accept screen shots or photos of your ID. 

Please have your ID replaced ASAP as you must have valid ID to enter the festival. This isn’t just a ticketing requirement, it’s a legal requirement. Even with a valid ticket, you will not be admitted without ID. Please be advised that Splendour is an ALL-AGES EVENT, however, a valid ID will be required for everyone. 

If you’re up for living the high life, then Splendour’s VIP Village is your ticket to Splendour in style! You’ll experience everything that Splendour in the Grass has to offer plus enjoy an exclusive VIP Village and special access to Golden View Bar from the top of the Amphitheatre where you can watch all your favourite acts!  

Click here for full details. 

Yes, there is an option to upgrade your ticket from GA to VIP Village. This includes both Single Day Event Tickets and 3 Day Event Tickets. 

Please note: All VIP Village upgrade tickets must accompany a valid 2024 Splendour in the Grass ticket with a matching name and date of birth on it. A VIP upgrade is not valid for entry on its own. 

VIP upgrades will be available soon. For more information, please head here. 

Absolutely! You can purchase a Single Day VIP Village upgrade. If you have an accompanying valid 2024 Splendour in the Grass Event Ticket with a matching name and date of birth on it, you are good to go.  

VIP upgrades will be available soon. For more information, please head here. 

NO! Treat your wristband like gold! Each ticket is only allocated 1 (one) wristband, so if you remove your wristband before the Event has finished, you will not be given a new one.  

Please log into your Moshtix account and follow the below steps: 

  1. Select the “Manage Tickets & Booking History” option under the “My Account” heading.
  1. Select the “Help with this Order” option and follow the on-screen prompts to submit your enquiry. 
  1. Once the enquiry has been sent all replies and follow-ups will be sent via email to the account holder.

CAMPING INFO

Can I bring a caravan, camper trailer or motorhome to Splendour?

Yes. BUT please read carefully before you go down this road as there are some important things you need to know before committing. Caravans, trailers, campers, and vans are welcome at Splendour, but this is a festival campground, not a tourist park.    

  • None of Splendour’s campsites are powered. Repeat – the camping sites are not powered  
  • There is no access to water for your rig and there are no BBQ facilities within the campground 
  • Fires are not permitted at Splendour, so you won’t be toasting marshmallows 
  • Importantly, there are no dump points for liquid waste so you will be required to take your load with you at the end 
  • Butane gas cylinders are NOT permitted at Splendour in the Grass, only gas bottles that are in date as per manufacturer’s recommendation and professionally installed in purpose-built RVs and caravans are permitted

 

Remember if you’re planning to camp, either in a rig or under canvas, you must purchase a Camping Ticket and 3 Day Event Ticket for each person you’re camping with. 

Each Camping Ticket is per person. That means each individual staying at your campsite will need to purchase a Camping Ticket. 

Yes. A Camping Ticket is separate to a 3 Day Event Ticket. You need to purchase both if you plan to camp onsite. 

Sorry but you won’t be able to choose your own camping spot. When you arrive at the campgrounds our friendly Camping Marshals will show you where to set up camp.  

As a general guide, you are allocated enough space for a tent and small ‘living area’ that is roughly the length of 1.5 cars. Please remember that space is tight in the campgrounds so please don’t bring the kitchen sink. 

Toilets and warm showers will be located throughout the campgrounds. Please be kind to the environment when using our award-winning facilities as there is no permanent water supply to the site. This means all water must be purchased and transported on and offsite.  

Ngarindjin / North Byron Parklands has some of the finest, environmentally friendly compostable toilets and low-flow gas fired showers that have been purpose built just for you! 

Everyone planning to sleep either inside or next to their vehicle will be parked in the same campsite. You’ll need the appropriate Vehicle Pass in order to do this. Vehicle Pass information will be available closer to the event. 

Please note: in order to camp with your friends, you must all arrive at the same time. 

Yep. There is only one price for the Camping Tickets. Only 3 Day Event Ticketholders are allowed to access the campgrounds.  

  • Illegal drugs and drug paraphernalia 
  • Alcohol brought in from outside of the event 
  • Full or partly full bottles of water, juice, soft drink etc. (empty/sealed/unopened bottles are fine to bring in) 
  • Sealable pouches* (yoghurt, baby food pouches) 
    (* exceptions for families with children under 12 years of age) 
  • Weapons of any kind 
  • Fireworks, flares, fire twirling paraphernalia (sticks, balls etc) 
  • Generators 
  • Campfires are not permitted in the campgrounds 
  • Any containers of liquid fuel (kerosene, petrol, diesel etc) 
  • Laser Lights 
  • No portable cooking devices 
  • No gas lanterns 
  • No butane gas cylinders 
  • No gas bottles (other than those within a purpose-built RV, campervan &/or caravan, and must be certified, fitted and gas bottles must be in date as per manufacturer’s recommendation) 
  • Couches, bean bags or large furniture items 
  • Inflatable furniture of any kind (air mattresses are ok) 
  • Video and audio recording devices, including Go Pros (other than mobile phones) 
  • Professional still cameras (small still cameras ARE allowed) 
  • Drones 
  • Any candles or naked flames 
  • Protest paraphernalia and banners 
  • Culturally sensitive items and attire 
  • Non-biodegradable glitter 
  • Anything studded (belts, wristbands etc) 
  • Clothing, jewellery, or accessory displaying the name of any motorcycle-related, gang or similar organisations or any “declared organisation” within the meaning of the Crimes (Criminal Organisation Control) Act 2009 is not permitted 
  • In NSW is it a criminal offence to knowingly display a Nazi symbol in public. The new offence in the Crimes Act 1900 will carry a maximum penalty of 12 months’ imprisonment or a $11,000 fine or both for an individual; or a fine of $55,000 for a corporation. 
  • Strictly no animals (with the exception of service or assistance animals, such as guide dogs) 
  • Any other items considered illegal or dangerous 

Sorry, no. For security reasons, only those with Camping Tickets or Camping wristbands are allowed in the campground. Anyone found in the campgrounds without the correct wristband will have their event wristband confiscated and will be ejected from the festival. 

There are loads of info online for varying types of accommodation in the Byron area, but our Offsite Camping page is a good starting point.  

Apart from Byron Bay’s own campgrounds, there are also great campgrounds in the area. You can also check out our Accommodation page for links to websites offering other accommodation options. 

Put simply, NO. In the Splendour campgrounds, vehicles are parked in a way that makes leaving on the Sunday very difficult. Vehicles are parked tightly end-to-end, and your departure is dependent on the vehicle ahead of you leaving first, which happens after the festival on the Monday morning.  

If you need to leave on Sunday night and are camping, your only option is to camp WITHOUT a vehicle in the campgrounds and leave the campgrounds with your gear on foot. If you are camping on Sunday but plan to leave early, please consider this BEFORE purchasing a Vehicle Pass for the campgrounds.   

Vehicle Pass information will be available closer to the event. 

We’ve worked hard over the last few years to make sure everyone has a soft landing at Ngarindjin / North Byron Parklands, and this particularly includes our camping buddies who chose to come by bus, private shuttle, taxi, Uber, or bike.

We have a dedicated ‘On Foot’ Camping area for those without cars; right near the Bus Stop, close to the festival entrance and surrounded by like-minded foot soldiers who have reduced their impact on the world by not bringing a car.

Anyone in the campgrounds that is 17 years of age or under MUST be accompanied by a Responsible Adult. See our Youth Policy for more information on minors at Splendour.

Butane gas cylinders are NOT permitted at Splendour in the Grass. Only gas bottles that are in date as per manufacturer’s recommendation and professionally installed in purpose-built RVs and Caravans are permitted.

No. Patrons are not permitted to have campfires or fires of any kind in the campgrounds. If you light a fire, you will be removed from the site and may be the subject of police action. Which would be a huge bummer. So, rug up instead.

During the festival, our General Store is available onsite for basic supplies. Food stalls will be operating in the campgrounds from Wednesday and will operate through to Monday afternoon.

Of course! You’re welcome to bring in your own food as long as it’s in its original, unopened packaging. Please be sure to only bring non-perishables, as there are no refrigeration or cooking facilities onsite. 

No. Once parked, your vehicle CANNOT be moved again until you depart the festival.  

The campgrounds are located in close proximity to the festival entertainment precinct. Please use the festival Splendour shuttle buses if you wish to leave the festival site. Festival shuttleSplendour buses will run between the festival site and surrounding locations including Ocean Shores, Brunswick Heads and Byron Bay. Fares apply. 

When you’re packing, remember this – what comes in, must leave with you! 

  • Ditch the elaborate set ups and keep it simple 
  • Pack a reusable water bottle and fill it at one of our water re-fill stations 
  • Pack a reusable coffee cup to use for that morning kick starter 
  • Pack a tote bag to go shopping in our General Store and our many market stalls 
  • And pack a forever tent  

At Splendour we believe a tent is for life, not just for a festival. It’ll hold up better in the elements and give you a tent load of happy #SITG memories! If you try to save money by buying cheap, you’ll end up paying for it in the long run because you’ll be replacing your gear so often. Buy a keeper and kindly take it home with you when you leave. 

NO! NO! NO!… and just for extra clarity NO! 

Alcohol in the campgrounds is strictly prohibited. If you ignite fireworks or flares, you will be removed from the site and will be the subject of police action.   

Please see here for a full list of banned items. 

As well as onsite Camping Marshals, there will also be security personnel near the camping areas. The marshals’ campsite for each area is clearly marked with large signs. All queries and concerns should be directed to your marshals. Despite the best efforts of our staff and security personnel, there are still people who steal other’s belongings. Our advice – don’t bring valuables at all. 

Sorry, but this one is non-negotiable. Every year loads of people hassle us about being “just one more person”. But the reality is the campground has a set capacity that we legally need to stick to, so once camping tickets sell-out we simply cannot put anyone else in there. 

If you want to camp with your pals you must arrive at the same time. Campsites will be allocated by Splendour staff. You cannot save or ‘bags’ campsite space for friends arriving later. To camp together you must arrive together, so plan to arrive as a group. Friends that stick together, camp together! 

None of the Splendour campsites are powered and generators are not permitted.

You can arrive after 10am on Wednesday 17 July. However, please do not arrive any earlier as we will not have staff available to admit you to the campgrounds. On Wednesday, campers can arrive between Please stick to these times.

Sometimes at festivals, things get left behind. And that’s just not good enough. Since there’s currently only one planet Earth on offer, we want every single camper at Splendour to leave no trace. Zero footprint. Zilch. Recycling facilities will be available throughout the venue in the entertainment area and campgrounds. Please recycle where possible.

In addition, please read the important points below.

  • Please respect Ngarindjin / North Byron Parklands and your fellow campers
  • Any unruly behaviour will not be tolerated and may result in your removal from the Event
  • No noise is permitted in the campground between midnight and 8am, this is a designated quiet period for the benefit of both local residents and campers
  • Look out for your friends and fellow campers
  • Leave valuables at home
  • Report any suspicious behaviour to your area marshal or security immediately
  • Always follow the directions of campground staff and security personnel
  • Please respect our neighbours, local residents and the local environment
  • The neighbouring nature reserve and forest blocks are sensitive environments that are out of bounds. Please respect the land that we walk on
  • Don’t drop ciggie butts on the ground, BIN IT!
  • Keep your campground litter free

The Meadow is our family friendly campground, tucked away from the rest of the campers so you have some privacy when you’re trying to put your kids to sleep. The Meadow features some handy extras like play equipment to keep the kiddies busy, a microwave, change table, and more.

ALL AGES INFO AND YOUTH POLICY

is splendour all ages?

Splendour is all ages, however Event ticketholders and Camping ticketholders who are Minors aged under 18 years MUST be accompanied by a Responsible Adult holding a valid Event or Event and Camping ticket when entering the Event and Venue Campgrounds and at ALL times whilst at the Event or in the Venue Campgrounds.

Under NSW liquor laws, a Responsible Adult is defined as an adult who is:

  • a parent or guardian of the minor
  • the minor’s spouse or de facto partner
  • standing in as the parent of the minor for the time being

Event ticketholders and Event and Camping ticketholders aged under 18 years not accompanied by a Responsible Adult holding a valid Event or Event and Camping ticket will be denied entry into the Event and Venue Campgrounds and may be removed.

See here for our Youth Policy.

Under NSW liquor laws, a Responsible Adult is defined as an adult who is:

  • a parent or guardian of the Minor
  • the Minor’s spouse or de facto partner
  • standing in as the parent of the Minor for the time being

Under NSW liquor laws, a Responsible Adult is defined as an adult who is:

  • a parent or guardian of the Minor
  • the Minor’s spouse or de facto partner
  • standing in as the parent of the Minor for the time being

If you are a Minor or are responsible for a Minor and don’t abide by this policy, significant fines of up to $11,000 and/or 12 months’ imprisonment are in place for both the offending person/s and the Splendour in the Grass organisers.

Yes, minors are allowed into some bars and licensed areas accompanied by their responsible adult.

The VIP Village area and Golden View Bar are fully licensed, and all VIP Village ticket holders must be 18 years of age or over. Minors aged under 18 years may enter the VIP Village area & Golden View Bar in the company of a VIP Village ticketholder but MUST be accompanied by a Responsible Adult at ALL times.

Under NSW liquor laws, a Responsible Adult (“Responsible Adult”) is defined as an adult who is:

  • a parent or guardian of the minor
  • the minor’s spouse or de facto partner
  • standing in as the parent of the minor for the time being

Red Bull, Casamigos, Smirnoff, and Byron Bay Brewery Bars and destination venues do not permit anyone under the age of 18.

Please click here to read the 2024 Youth Policy for Splendour in the Grass.

FAMILY FRIENDLY

Are there private places to breastfeed?

Yes! Head to Little Splendour where there is a tent where you can feed your little one in peace. 

You are permitted to bring prams and strollers to Splendour for your children. However, please note that prams and strollers are subject to security searches. 

There is no discount for kids, but children aged 12 and under at the time of the Event are admitted to the Event free and must be accompanied by a Responsible Adult holding a valid Event or Event and Camping Ticket when entering the event and at ALL times.  

Those aged 13 or older must buy a ticket. Please bring some proof of age to the festival. 

If your child is aged 12 and under, we’ll accept a copy of their birth certificate or passport. 

ACCESSIBILITY

What is the Companion Card policy?

Holders of a National or State issued Companion Card may request a Companion Ticket equivalent to the ticket type held by the person with a disability.  

To request a Companion Card Ticket, please lodge a request using this form.  

We have dedicated accessible viewing platforms in the Amphitheatre, Mix Up and GW McLennan Stages. Companions and friends of accessible patrons are welcome to join the platforms, however we ask you to please be considerate and give priority access to those who require it. 

Yes, friends with and without a companion card can join you on the Viewing platforms. However please be considerate and respectful, and ensure you give priority access to those who require it.  

Yes, there are accessible showers and accessible toilets in a dedicated area of the campgrounds.  

Once you have secured your Event and Camping Tickets, please get in touch with us if you require accessible camping amenities. 

Yes! This year we are excited to be working with Auslan Stage Left again. All performances at the Amphitheatre will be Auslan Interpreted on Friday 19, Saturday 20 and Sunday 21 July. 

Auslan Stage Left enables and provides access for the Deaf Community to theatre and the arts. Quality theatre trained Auslan interpreters and deaf consultants work alongside their loyal team to ensure that each event is an immersive, engaging and accessible theatre and arts experience. 

Auslan Stage Left are dedicated to the training of interpreters and deaf consultants in the area of theatre interpreting and are proud of their commitment to the Deaf and Interpreting Community, to the arts industry and to the awareness of the beautiful sign language – Auslan. 

We have parking set aside for eligible patrons close to the main event entrance. 

To request access, please lodge the request using this form. 

You will need to pre-purchase the appropriate Vehicle Pass to access the car parks at Ngarindjin / North Byron Parklands.  

Vehicle Pass information will be available closer to the event. 

We understand some festival goers may need to take some time out in a quiet, comfortable, and calm space. The location of our sensory safe space will be highlighted on the event map closer to the event date.

Splendour in the Grass recognises the Hidden Disabilities Sunflower as a symbol for those who have a hidden disability and may require a little more time, space, or assistance. 

If you have a hidden disability and would like to voluntarily share this with staff onsite, please feel free to wear the Sunflower so our staff can support you as needed.

If you’re planning on wearing a Hidden Disabilities Sunflower at the event, please let us know here. 

We will also have Sunflower lanyards available for any patrons who wish to wear one. 

To ensure that illicit or potentially dangerous substances are not brought onsite under the guise of legitimate medical needs, it is essential that those who wish to bring in prescription medication adhere to the following measures:

  • Please ensure that the medications are stored in their original container or in a pharmacist packed container (for example Medico or Baxter Packs)
  • The dispensary sticker issued in the name of the ticket holder must be on the container or packet of the medication i.e. don’t peel the label off or carry someone else’s medication
  • Bring the official prescription counterfoil or a letter of explanation from a registered medical practitioner. A letter from your doctor outlining your medical conditions and regular medications should be carried in case you need to visit the medical centre for assistance with your condition

Service Animals and other animals that aid patrons with disabilities are allowed at Splendour in the Grass. If you have any enquiries regarding this, please email us at [email protected].

Ngarindjin / North Byron Parklands is a mainly flat site however there is a natural Amphitheatre, with grassy fields and a few gravel roads. There are walkways to provide access into the Amphitheatre. But like any outdoor field, it can become muddy after continuous rainfall so please prepare accordingly.

Splendour in the Grass is a greenfield event, therefore, we are often limited by the natural landscape. However we will endeavour to accommodate all patrons to the best of our ability.

Please fill out our Accessibility form here so our Access Liaison can help make your Splendour a great one.

You can also reach us at [email protected]

GETTING THERE

HOW CAN I GET TO #SITG2024?

The only way patrons can access #SITG2024 is via one of the following: 

  • Private vehicle WITH A VALID PRE-PURCHASED VEHICLE PASS;  
  • Splendour Buses 
  • Authorised Private Shuttle services  
  • A Taxi Service, including authorised Rideshare Vehicles; or  
  • Bike or motorbike 

 

There is strictly NO DROP OFF or PICK UP in private vehicles, and no other means of transport will be allowed on site. To guarantee your smooth arrival at the festival, please ensure you use one of the above authorised modes of transport. 

In such extenuating circumstances, please have the patron proceed to the INFO BOOTH located at the main entrance and seek further assistance from Event Staff. 

As long as you keep your wristband on, you are welcome to come and go as needed! If you’re camping onsite and would like to head into town during the event, you will need to utilise our Splendour buses. 

 Please note: if you remove your wristband, you will not be given a new one. 

Vehicle Passes information is coming soon and will be on sale closer to the event date. 

There is NO PEDESTRIAN access into #SITG2024. NSW Police will be enforcing this requirement. 

DO NOT Drop Off or Pick Up patrons along Tweed Valley Way or surrounding areas. This is ILLEGAL and dangerous not only for pedestrians and vehicles, but also causes traffic delays. NO STOPPING signs will be in place along the surrounding roads and adjacent to the venue, with NSW Police patrolling these areas and enforcing the NO STOPPING zones. Significant fines apply. 

No. There is no Drop Off or Pick Up at or in the streets surrounding the Venue. We have an extensive bus service and encourage you to utilise one of our official bus stops. 

We recommend utilising the Brunswick Heads bus stop at Fawcett Street, this is one of the closest bus stop locations to #SITG2024 where Splendour buses will operate. 

 Buses will operate to and from the following areas: 

Byron Bay, Suffolk Park, Brunswick Heads, Mullumbimby, Ocean Shores, New Brighton, South Golden Beach, Billinudgel, Crabbes Creek, Mooball, Burringbar, Murwillumbah, Pottsville, Hastings Point, Cabarita Beach, Casuarina, Kingscliff, Chinderah, Tweed Heads, Coolangatta, Kirra, Ballina, Alstonville, Lennox Head, Lismore, Bex Hill, Clunes, Nashua, Binna Burra, and Bangalow. 

 Details on bus routes and tickets will be available closer to the event date. 

Having no Drop Off & Pick Up assists with managing traffic arriving, departing and around the Venue.  

We have an extensive Splendour bus service and encourage you to utilise one of our official bus stops.  

We recommend using the Brunswick Heads bus stop at Fawcett Street. This is one of the closest bus stop locations to #SITG2024 where festival bus services will operate. 

Details on bus routes and tickets will be available closer to the event date. 

There is NO PARKING along Tweed Valley Way or surrounding areas. Special Event parking restrictions will be in place with NSW Police and Council parking enforcement officers patrolling and enforcing these throughout the event. Council issued parking fines will apply. 

Please note that camping or sleeping in vehicles within the Byron and Tweed Shires is not permitted. The maximum penalty exceeds $1,000 in the Byron Shire. Council enforcement officers will be on patrol throughout the event period enforcing this regulation.  

Bus tickets will be on sale closer to the event date. 

Yes. Bus tickets will need to be pre-purchased online before the festival.  

Yes, subject to bus capacity upon pick up. Please note all camping gear must be contained within bags. No loose items. 

Yes, subject to bus capacity upon pick up. Please note prams should be folded up. Patrons with bigger prams may need to wait for a wheelchair accessible bus. 

In line with the Splendour in the Grass Event Terms & Conditions of Entry, children aged 12 and under can travel on the buses for free. 

Yes! Taxis and rideshare operators will be directed to a designated zone onsite. 

Please direct your transfer provider to contact us as [email protected]. 

Important note: transfer providers will not be allowed access to the site without authorisation.  

Private vehicles dropping off or picking up at North Byron Parklands is NOT ALLOWED.  

We have an extensive festival bus service and encourage you to utilise one of our official bus stops. 

Details on bus routes and tickets will be available closer to the event date. 

In such extenuating circumstances, please have the patron proceed to the INFO BOOTH located at the main entrance and seek further assistance from Event Staff. 

3 Days of camps. Music. Art. Freedom.

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We acknowledge and pay respects to the people of Minyungbal Country and all their Elders, past, present and emerging. We also acknowledge the many First Nations people from other regions as well as Torres Strait and South Sea Islander people who now live in the local area and make an important cultural contribution to our community.

Splendour in the Grass is a proudly inclusive organisation and an ally of the LGBTQIA+ community and the movement toward equality.

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Artwork By Nick Barclay • Website Design By Mathematics • Website Build By Cruickshanks Agency